Services - Athol Hospital
Mental Health Services • Athol, MA • Since 1950
About
Athol Hospital (former Athol Memorial Hospital) is a small, nonprofit community hospital in Athol, Massachusetts. Key points: - History and status: Founded in 1950; originally Athol Memorial Hospital. Merged with Heywood Hospital in 2013 to form Heywood Healthcare and was renamed Athol Hospital. As of 2023, Heywood Healthcare filed for Chapter 11 bankruptcy, with ongoing uncertainty about the hospital’s future. - Location and scope: 25 beds, emergency department, helipad. Located in Athol, MA, with operations anchored through Heywood Healthcare network. - Capacity and finances: Approximately 31 employees (about 10–12% growth noted recently) and annual revenue around $10 million. - Standards and oversight: Maintains Joint Commission standards. - Facilities and services: General acute care hospital with emergency services; part of a network that has expanded related services (e.g., pulmonary function testing at a larger adjacent facility). Specific service line details are not exhaustively listed in the provided content. - Contact and online presence: Headquarters at 2033 Main St., Athol, MA 01331; main site atholhospital.org.
Clinic Type
Mental Health Services
Address
2033 Main St., Athol, MA 01331, US
Phone
+19782493511
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 out of 5 stars (155 reviews)
- OpenGovNY: 3.1 out of 5 stars
- Healthgrades: 76% patient recommendation rate (based on HCAHPS survey data)
Patients praise
- some patients report feeling acknowledged and treated well by specific staff members
- appreciation for the facility's convenience for smaller medical needs
- praise for professional techs and EMTs in some experiences
- some reports of timely and thorough care in the ER
Common complaints
- reports of rude or dismissive behavior from ER doctors and nursing staff
- concerns about long wait times in the emergency room
- complaints regarding lack of communication, compassion, or bedside manner
- negative feedback concerning unprofessionalism, such as staff socializing or ignoring call lights
"My favorite ER! Every time I walk in here I feel like I'm acknowledged immediately... I feel like they are thorough, and don't waste a lot of time"
— OpenGovNY review by 'youtube ledgend'"The RN staff truly made my family feel that they did not care about patient care at all... The ONLY redeemable staff here were the techs and the EMTs who were very professional"
— LocalityBiz review"It was clear to me as soon as I got to the ER that these people don’t care (though the woman doing Intake was nice enough). They make you wait a ridiculously long time to be seen"
— Birdeye review by Pt C.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cybersecurity incident causes network outage at local hospital - Franklin County Now — Oct 17, 2025
- Heywood Healthcare's School-Based Services program receives state honor - Athol Daily News — Jul 9, 2026
- Pioneer Valley hospitals, health centers to benefit from $234M spending bill - Athol Daily News — Sep 29, 2025
- Athol, Heywood Hospitals no longer in “Code Black” - Franklin County Now — Oct 20, 2025
- Financial margins at Massachusetts hospitals tightening, or in the red - Athol Daily News — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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