Alcohol & Drug Rehabs in Auburn, New York - Addictions
Addiction Medicine • Auburn, NY
Clinic Type
Addiction Medicine
Address
17 East Genesee Street, Auburn, NY 13021; 47 East Genesee Street, Auburn, NY 13021; 180 Genesee Street, Auburn, NY 13021; 75 Genesee Street Suite 4, Auburn, NY 13021; 17 Lansing Street, Auburn, NY 13021; 58 Osborne Street, Auburn, NY 13021
Phone
917-997-1007
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
Private, Medicaid, Medicare, Financial Aid, Sliding Scale, Financing, Free, Military Insurance
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (for Auburn Community Hospital): 2.49/5 (233 reviews) (233 reviews)
- AddictionHelplineAmerica.com (for CHAD): 4.0/5 (4 reviews)
Patients praise
- Compassionate care and a sense of connection with counselors mentioned in some hospital reviews
- Some community reports indicate success with detox services at the local hospital
Common complaints
- Reports of poor or incompetent staff interactions at Auburn Community Hospital Behavioral Health Services
- Complaints regarding high staff turnover, toxic work environments, and lack of leadership at local addiction service organizations
"I wish I could give negative stars. This place is horrible, the staff at the reception are awful, they always talk to you with a rude attitude, they are disrespectful and make you feel like you are bothering with your needs."
— Rehab.com Review (Auburn Community Hospital)"This company has the highest turnover rate I've ever seen... No supervision whatsoever. Toxic work environment, I would NOT recommend."
— Indeed Employee Review (Cayuga Addiction Recovery Services)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 5 Best Rehab Centers In Auburn, NY | Auburn Drug Rehab — Nov 10, 2020
- Auburn Community Hospital Behavioral Health Services: Treatment Options, Amenities & Photos (Auburn, NY)
- CHAD in Auburn receives Excellus BCBS award — Apr 27, 2026
- RESOURCE DIRECTORY: Addiction & Substance Abuse – In Good Health – Central New York's Healthcare Newspaper — Feb 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More addiction medicine clinics in Auburn
OASAS (New York State Office of Addiction Services and Supports) oversees the state’s addiction and gambling treatment system. It plans, funds, licenses, and regulates chemical dependency treatment programs, including 12 state-operated Addiction Treatment Centers serving about 10,000 inpatients annually and roughly 1,300 local programs serving about 110,000 people daily. The agency ensures quality of care through inspections and adherence to state and national standards. The extract mentions a 2026 announcement about Odyssey House opening the Kate Rothko Center for Recovery on Wards Island, NYC. If your query is specifically about a new Auburn-based addiction treatment program, the page indicates OASAS involvement in new program openings but does not provide Auburn-specific details in the visible highlights. For Auburn details, please share a link or specify the program name.
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