Substance Use Treatment & Recovery Resources - Cayuga County
Addiction Medicine • Auburn, NY
Clinic Type
Addiction Medicine
Address
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Phone
3152531270
msalvage@cayugacounty.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Cayuga County Department of Mental Health): 2.68 out of 5 stars (based on 37 reviews) (37)
- Recovered.org (Confidential Help for Alc Drugs - CHAD): 3.83 out of 5 stars (Recovered Trustscore) (Not explicitly stated)
- Recovered.org (Unity House of Cayuga County): 3.5 out of 5 stars (Recovered Trustscore) (Not explicitly stated)
Patients praise
- Availability of comprehensive supportive services like housing and employment counseling
- Presence of diverse treatment modalities including medication-assisted treatment (MAT) and counseling
- Helpfulness of specific administrative or reception staff at certain locations
Common complaints
- Allegations of careless and unprofessional conduct by staff
- Reports of patients feeling misdiagnosed or unheard by providers
- Concerns regarding staff attitudes and perceived lack of empathy
- Perception that some facilities are used primarily for mandated compliance rather than voluntary recovery
"CCMH is a horrible place to go if you want to get help with your mental health... Many of their current and former patients spoken out regarding their careless and unprofessional conduct..."
— Rehab.com review for Cayuga County Department of Mental Health"The Receptionist Kaytlin is so sweet and caring! I appreciate her tone and the way that she goes out of her way to be helpful!"
— Google review for Cayuga Addiction Recovery Services (Ithaca location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More addiction medicine clinics in Auburn
OASAS (New York State Office of Addiction Services and Supports) oversees the state’s addiction and gambling treatment system. It plans, funds, licenses, and regulates chemical dependency treatment programs, including 12 state-operated Addiction Treatment Centers serving about 10,000 inpatients annually and roughly 1,300 local programs serving about 110,000 people daily. The agency ensures quality of care through inspections and adherence to state and national standards. The extract mentions a 2026 announcement about Odyssey House opening the Kate Rothko Center for Recovery on Wards Island, NYC. If your query is specifically about a new Auburn-based addiction treatment program, the page indicates OASAS involvement in new program openings but does not provide Auburn-specific details in the visible highlights. For Auburn details, please share a link or specify the program name.
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