Auburn Family Medicine
Adult Medicine • Auburn, NY
About
Auburn Family Medicine in Auburn, NY is a collaborative practice between Auburn Community Hospital and SUNY Upstate's Department of Family Medicine. The clinic provides comprehensive family medicine and primary care services for patients of all ages, including preventive care, patient-centered clinical practices, and community health initiatives. The practice is staffed by attending physicians, residents, and nurses and is accepting new patients.
Clinic Type
Adult Medicine
Address
Auburn Family Medicine offices, Auburn, NY
Phone
(315)-567-0507
jbagenski@auburnhospital.org
Opening Hours
Outside of business hours, our two Urgent Care locations are available for your convenience.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 out of 5 stars (5 reviews)
- Facebook: 94% recommendation rate (39 reviews)
Patients praise
- Compassionate and attentive care from specific providers (e.g., Dr. Ashley Lane)
- Effective use of online portals for scheduling and communication
- Personalized and thorough medical evaluation
- Professional staff behavior reported by some patients
Common complaints
- Difficulties reaching the office by phone or getting call-backs
- Perceived lack of clear plans for medication changes or detoxes
- Staff communication concerns
- Mixed experiences regarding bedside manner with specific providers
"The staff and nurses are always friendly, professional, and willing to answer any questions I have. I never feel rushed."
— Birdeye User Review"It has certainly gone downhill in the past 5 years or so especially. Yes, them not answering the phone, not calling back is totally unnecessary."
— Birdeye User Review"Dr. Lane listens, explains, and asks your opinions. She is quick to reply back on messages and will reach out when bloodwork comes back."
— Healthgrades User Review (Dr. Ashley Lane)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alison K. Walker - Nurse Practitioner in Auburn, AL — May 14, 2026
- Clinic offers same-day appointments, telehealth services — May 1, 2026
- Piedmont Primary Care comes to Auburn - Now Georgia — Apr 9, 2026
- Dr. Phillip Milam, MD, Family Physician | Auburn, WA | WebMD — Apr 8, 2026
- Preferred Medical Group Strengthens Family Practice Auburn Families Trust with Expanded Healthcare Services – Inspiring Individual Initiatives — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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