East Hill Medical Center
Adult Medicine • Auburn, NY
About
East Hill Medical Center (Summit Pediatrics) is a private medical practice in Auburn, NY, operating as East Hill Family Medical/East Hill Medical Center. It offers primary care, dental, behavioral health, and pediatric services across three Auburn offices, including 144 Genesee St and 13 N Fulton St. The practice emphasizes accessible, quality health care for all patients and serves Cayuga County. Key details: - Industry: Medical Practices; Parent/aliases: Summit Pediatrics, East Hill Family Medical, Inc. - Headquarters: Auburn, NY; 3 US offices - Services: Primary care, pediatrics, dental, behavioral health, reproductive health - Insurance: Accepts most insurances - Website: easthillmedical.com - Contact: compliance@easthillmedical.com;Phone: (315) 253-8477 - Workforce: 3 employees; annual revenue ~$16.9M - Web presence: ~2,212 monthly visits; strong US focus; low bounce rate If you’re looking for pediatric care alongside adult primary care in Auburn, East Hill Medical Center covers both, with multiple office locations and a combined focus on accessible health services.
Clinic Type
Adult Medicine
Address
144 Genesee St, Auburn, NY 13021
Phone
(315) 253-8477
compliance@easthillmedical.com
Opening Hours
Evening hours mentioned; in-house lab; after-hours nurse line; same-day sick visits
Emergency Care
911
Services Offered
Technology & Equipment
Team
Insurance & Payment
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We accept many insurance plans, and offer a sliding fee discount based on income to ensure access regardless of ability to pay.
Languages Spoken
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Photos
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What Patients Say
Overall sentiment across review platforms: negative
- Yelp (EAST HILL FAMILY MEDICAL - Updated July 2026): zero stars (1 review)
- Vitals (East Hill Medical Center: Auburn, NY): 3.7 (provider rating shown on page)
Patients praise
- Claims of convenient access/services such as same-day sick visits, after-hours nurse on call, and accepting many insurances (from provider/organization description)
- Patient portal for appointments and drug refills (organization description)
Common complaints
- Very negative patient experiences including difficulty getting appointments (e.g., ~3 weeks for a sinus infection)
- Complaints about behavioral health/mental health care—stigmatizing, not listening, and said adult ADHD not treated (review)
- Complaints about being disregarded for symptoms leading to delayed diagnosis (gall stones/inflamed gallbladder surgery)
- Issues with medication refills, poor communication, and long wait times (review)
- Dental-related complaints such as long wait for first appointment, being ignored about antibiotics, and not providing a normal cleaning; also mentions deep cleanings and cold/unaddressed care (review)
"“zero stars. this place is the absolute worst. 3 weeks to get an appointment for a sinus infection?”"
— Yelp – EAST HILL FAMILY MEDICAL (Updated July 2026)"“If I could give less than one star for their behavioral health services… Nicole was incredibly stigmatizing and flat out did not listen to me… so if you are seeking treatment for adult adhd DO NOT go here!”"
— kyeleedds.com – East Hill Medical Center listing/comments"“I came here for an appointment… vomiting and abdominal pain… I was completely disregarded/brushed off… A couple weeks later I ended up in the hospital and it turned out I had gall stones and a severely inflamed gallbladder requiring surgery.”"
— kyeleedds.com – East Hill Medical Center listing/commentsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- East Hill Medical expands access to care for community — Jun 30, 2026
- East Hill pediatrics support physical, emotional health — Mar 10, 2026
- East Hill Medical welcomes providers in dental, psychiatry — Nov 25, 2025
- East Hill Medical Center Hosting 2nd Holiday Bedding Drive – Finger Lakes Daily News — Dec 11, 2025
- East Hill Medical to Hold Conference on Addiction Care, Health – Finger Lakes Daily News — Aug 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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