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About

Rush Copley Medical Center is part of the Rush University System for Health, a nonprofit academic medical network in Illinois. Located in Aurora, IL, Rush Copley operates alongside Rush University Medical Center (Chicago) and Rush Oak Park Hospital as part of the system. It serves as a premier teaching-affiliated hospital within the Rush University Medical Center umbrella, focused on tertiary care and high-quality clinical services. The broader Rush system includes three facilities across Illinois (Chicago area and Aurora) and emphasizes teaching, research, and comprehensive patient care.

Clinic Type

Hospital

Address

Rush Copley Medical Center, Aurora, IL

Phone

888-352-7874

Email

Sankofa@rush.edu

Opening Hours

24 Hours

Emergency Care

Emergency room available

Services Offered

  • 150+ services
  • variety of services
  • primary care
  • cancer care
  • digestive diseases
  • heart and vascular care
  • neurology and neurosurgery
  • obstetrics and gynecology (OB/GYN)
  • psychiatry and psychology services
  • general neurology services
  • pediatric services
  • pediatric endocrinology and diabetes
  • pediatric gastroenterology
  • kids services/pediatric primary care
  • kids services/pediatric endocrinology and diabetes
  • kids services/pediatric gastroenterology
  • clinical trials
  • connect+
  • treatment/tres Treatments
  • treatments for adults and pediatrics

Insurance & Payment

—

Languages Spoken

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FAQs

Where can I go if I need medical care?

If you need immediate attention for a serious issue, you should go to the emergency room at your nearest medical facility.

Will Rush Copley take my insurance?

Typically, it is best to contact your insurance provider to find out which medical facilities, treatments and physicians are covered within their network. Your insurance company will be the best source of information.

Commitments

  • Earned an “A” grade for safety over 20 times from the Leapfrog Group
  • Achieved Magnet status through the ANCC Magnet Recognition Program
  • Leading designation in LGBTQ Healthcare Equality by the Human Rights Campaign Foundation
  • Ranked high performing by U.S. News & World Report for several conditions and procedures

Awards & Accreditations

  • Earned an “A” grade for safety over 20 times from the Leapfrog Group
  • Magnet status through the ANCC Magnet Recognition Program
  • Designed LGBTQ Healthcare Equality by the Human Rights Campaign Foundation
  • Ranked high performing by U.S. News & World Report for several conditions and procedures

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Illinois Hospital Report Card / Medicare HCAHPS: 71% patient satisfaction rating
  • U.S. News & World Report: 88% willing to recommend

Patients praise

  • High patient recommendation rates (71%-88%)
  • Positive experiences with labor and delivery nursing staff
  • Effective surgical outcomes and care from specific surgeons and nurses
  • Recognized for excellence in orthopedic surgery and nursing care
  • Strong safety ratings and industry accreditations

Common complaints

  • Long wait times for appointments and in the emergency department
  • Perceived lack of empathy or compassionate care from some staff members
  • Issues with patient confidentiality and privacy during procedures
  • Complaints about communication and tone of medical personnel

"Gave birth here in Oct 2015. They took great care of me and my child. I was very comfortable with the staff. The labor nurses were 10/10!"

— a-better-place.com

"I feel like my son's care was a priority or important. I feel like my son was brushed off completely. Complete lack of empathy and care for the patient."

— Postcard.inc

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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