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About

Norton Healthcare is a Louisville-based nonprofit health system with a long history (founded 1886) offering comprehensive care, including family medicine, across 9 offices in the United States. While its primary network centers around Louisville, KY, Norton Healthcare operates multiple clinics and hospitals in and near the Louisville area and Southern Indiana, providing services in cancer, heart, women's, and pediatric care. The system is one of the region’s largest private employers, with hundreds of clinics and beds across its footprint. If you’re specifically looking for Family Medicine in Bardstown, KY: - Norton Healthcare’s core Bardstown-related presence isn’t listed among its main Louisville-area locations. For Bardstown family medicine, you may need to check Norton’s nearby Louisville/Southern Indiana facilities or consider nearby providers in Bardstown or Nelson County. - Consider calling Norton Healthcare at 502-629-1234 or 502-629-8060 for guidance on Bardstown- or Bardstown-area family medicine options within their network, or visit nortonhealthcare.com for the latest clinic locations and providers.

Clinic Type

Primary Care

Address

106 West John Rowan Boulevard, Suite E, Bardstown, KY 40004

Phone

502-350-4799

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine

Team

  • Jessica B Ice — PA-C
  • Lacey A Conway — APRN
  • Alexandra C Hardin — APRN
  • Winston Y Yap — MD
  • Sarah L Gehm — APRN
  • Elise A Puffer — APRN
  • Troy M Stump — APRN
  • Denisa D Parker — APRN
  • M. Lauren Huff — APRN
  • Katelyn L Thompson — APRN
  • Amanda R Lyons — APRN
  • Joshua D Allen — MD

Insurance & Payment

  • - Accepts most major insurances

Languages Spoken

FAQs

What insurances are accepted?

- Accepts most major insurances

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Sherri Newton, APRN): 4.9 out of 5 stars (38 reviews) (38 reviews)
  • Norton Healthcare Provider Site (Lacey A. Conway, APRN): 4.8 out of 5 stars (175 ratings, 60 reviews) (60 reviews)
  • Norton Healthcare Provider Site (Jessica B. Ice, PA-C): 5.0 out of 5 stars (266 ratings, 83 reviews) (83 reviews)

Patients praise

  • providers are described as thorough, professional, and attentive listeners
  • efficient in-office experience once seen by a provider
  • patients value personalized care and treatment options

Common complaints

  • difficulties with the billing department and insurance processing
  • long hold times when calling the office
  • inconsistent care and poor follow-up experiences
  • frustration with appointment scheduling and administrative accessibility

"I really like Sherry Newton! She listens well, and we discuss my options. She's a great provider."

Healthgrades user review of Sherri Newton, APRN

"I absolutely love Lacey. I came Bardstown to visit her practice. ... Very thorough. I recommend her to anyone looking for a new primary dr."

Norton Healthcare provider review for Lacey A. Conway, APRN

"The frustration of dealing with the Billing department. I received a bill and it was incorrectly processed. ... Hours of my life wasted on their mistake."

BBB customer review regarding Norton Healthcare administrative services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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