Saint Joseph Medical Group - Primary Care - Bardstown, KY
Primary Care • Bardstown, KY • Since 2019
About
Summary: Saint Joseph Medical Group – Primary Care in Bardstown, KY is part of Saint Joseph Health, a large health system within CommonSpirit Health. The Bardstown location is connected to Flaget Memorial Hospital and serves the Bardstown area with primary care services as part of the broader Saint Joseph Health network, which includes multiple hospitals and clinics across Kentucky. The system emphasizes faith-based care, local partnerships, and expanding access to preventive and comprehensive medical services across 35 Kentucky counties.
Clinic Type
Primary Care
Address
4371 New Shepherdsville Road, Second Floor
Phone
5023501022
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.commonspirit.org/find-a-location/chi-saint-joseph-medical-group-primary-care-3824
Telehealth
Yes (virtual visits via Zoom; HIPAA-compliant)
Services Offered
Insurance & Payment
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We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service.
Billing and insurance accepted; bill payments support via patient portal; Virtual visits accepted with copays depending on insurance
Languages Spoken
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FAQs
How can I access my medical records?
Contact your provider’s office to request a medical release form. A signed, completed release form is required, and a fee may apply.
What insurance do you accept?
We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these at check-out. This helps us file claims correctly.
Can I make a virtual appointment?
Yes. Virtual visits are available to new and existing patients using Zoom, a secure and HIPAA-compliant platform. New patients should call (859) 313-2255 to schedule an initial in-person visit.
How much does a virtual visit cost; will I have a copay?
Copays depend on your insurance. If you have a copay for in-person visits, it will also apply to virtual visits. You may receive a mailed request for payment.
What should I prepare for a virtual visit?
An internet-enabled device with a camera and speaker; a private space with a strong internet connection. May also need a thermometer, blood pressure monitor or flashlight depending on visit.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 3.9 out of 5 stars (21 reviews)
- Wellness.com (Express Care listing): 3.5 out of 5 stars (11 reviews)
Patients praise
- Knowledgeable, caring, and attentive medical staff and nurse practitioners
- Providers who listen to patient concerns and make patients feel heard
- Generally efficient check-in and short wait times in some instances
- Professional and friendly office environment
Common complaints
- Inconvenient location and poor parking availability
- Long wait times in exam rooms
- Occasional complaints regarding administrative or billing issues
- Isolated reports of poor bedside manner or communication from specific providers
"Sherri and her staff are phenomenal!! They always listen to my concerns and make me feel like more than just a case number or patient number!!"
— Birdeye / LocalityBiz review"The check-in process was great. I had to wait in the exam room for quite awhile... I live on the other side of the county, so instead of a 10 minute drive it’s now almost 20. That is super inconvenient. The other office was much more centrally located... Also, parking was bad."
— LocalityBiz review"Best doctors office I have been to my entire life. He actually listens and believes me. Never assumes. I've never in my life felt heard by my doctor until I found this office!"
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Claire Hicks, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- Saint Joseph Health welcomes Shaikun to Sleep Medicine Practice | Features | pmg-ky2.com — Feb 28, 2026
- Julia Richmond, PA-C, Joins Orthopedics Team in Bardstown | CommonSpirit Health — Sep 12, 2025
- Dr. James Brown Joins Saint Joseph Health Primary Care in London, KY | CommonSpirit Health — Mar 5, 2026
- Saint Joseph Health Launches ‘Reserve a Spot’ for Emergency Room Care | CommonSpirit Health — Dec 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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