Batavia Medical Campus - Rochester Regional Health
Pediatrics • Batavia, NY • Since 2014
About
Batavia Medical Campus – Rochester Regional Health - Overview: Rochester Regional Health (RRH) is a nonprofit integrated health system serving Greater Rochester, the Finger Lakes, and St. Lawrence County, NY. It formed in 2014 by merging Rochester General Health System and Unity Health System and later expanded with St. Lawrence Health System (2021). - Batavia connection: RRH operates a network of facilities in Western New York, including outpatient and campus locations in the broader Batavia region. The Batavia area is part of RRH’s Western/Northern New York coverage, aligning with its mission to provide care across communities beyond Rochester. - Services likely available at related RRH campuses (typical RRH offerings): hospitals, outpatient clinics, laboratories (including ACM Global Laboratories), rehabilitation, home health, elder care (ElderONE/PACE), skilled nursing, and specialty programs. - Key figures (context): RRH is Rochester’s second-largest employer with about 19,400 employees and 2,100 providers; flagship institution is Rochester General Hospital. - Notable attributes: Large integrated health system with affiliations to Roswell Park Comprehensive Cancer Center and Rochester Institute of Technology; operates multiple locations and programs, including a broader network of campuses in Western NY. If you’re specifically looking for details about a Batavia location (services offered, hours, address, or scheduling) within Rochester Regional Health, I can pull and summarize those exact details for the Batavia Medical Campus.
Clinic Type
Pediatrics
Address
Batavia Medical Campus, four-story, 95,000-square-foot building off Oak Orchard Road, Batavia, NY
Phone
//5859221001
parking@rochesterregional.org
Opening Hours
Office hours vary by location. Please call your doctor's office for specific hours.
Telehealth
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Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the general hours?
Office hours vary by location. Please call your doctor's office for specific hours.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (RRH Urgent Care): 2.9 out of 5 stars (17 reviews)
Patients praise
- Positive feedback for specific doctors, physician assistants, and medical staff for being attentive and communicative
- Appreciation for the convenient, modern, one-stop facility design
- General satisfaction with the efficiency and quality of care received during specific medical visits
Common complaints
- Concerns regarding billing practices, specifically regarding urgent care services being billed at emergency room rates
- Reports of unhelpful or unprofessional reception and administrative staff
- Wait times for services like blood work and urgent care evaluations
- Dissatisfaction with the triage or treatment process in urgent care
"I was billed $400 for the clinic visit, which I expected. What I didn’t expect was the fact that I was billed another $538 for an emergency room procedure... I was finally told this is their standard billing practice... their standard practice is to charge for the urgent care visit and then any procedure... will be billed at the same rate as the ER."
— Patient review of Urgent Care at Batavia Medical Campus"I love the RRH medical campus. Very open waiting area. 2 people were there to check me in. I like that it’s a “one stop center”. I had ex rays, visit with orthopedic surgeon. He was awesome. When you are in the exam room, they administer meds and when done, a staff member comes in and schedules your next appointment!"
— Patient review of Batavia Medical CampusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Jerome Guild opens new gift shop at medical center, pledges funding for ICU | The Batavian — Oct 23, 2025
- GENESEE COUNTY/Second St. Jerome Gift shop opens at Rochester Regional Health Batavia Medical Campus – Video News Service — Oct 24, 2025
- Dr. Musilli joins primary care provider team at Rochester Regional Health | The Batavian — Sep 19, 2025
- GLOW YMCA Healthy Living Campus | CPL — Dec 15, 2025
- Batavia wound care center earns national honors for third straight year — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Batavia
Oak Orchard Health Center is a nonprofit primary and preventive care provider with eight offices in New York, including locations near Batavia. While there isn’t a Batavia-specific listing in the extracted details, Oak Orchard operates nearby in the region with services that typically include medical, dental, vision, and behavioral health care, plus transportation and patient support. Key facts: - Headquarters: Brockport, NY - Founded: 1973 - Services: Primary care, pediatrics, dental, vision, behavioral health - Locations: 8 offices across NY (regional coverage includes nearby towns; specific Batavia address not listed) - Contact: Main numbers provided (local office lines vary by location) If you need Batavia-specific information (address, hours, or services), I can search for the nearest Oak Orchard Health location to Batavia and provide precise details.
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