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About

Oak Orchard Health Center is a nonprofit primary and preventive care provider with eight offices in New York, including locations near Batavia. While there isn’t a Batavia-specific listing in the extracted details, Oak Orchard operates nearby in the region with services that typically include medical, dental, vision, and behavioral health care, plus transportation and patient support. Key facts: - Headquarters: Brockport, NY - Founded: 1973 - Services: Primary care, pediatrics, dental, vision, behavioral health - Locations: 8 offices across NY (regional coverage includes nearby towns; specific Batavia address not listed) - Contact: Main numbers provided (local office lines vary by location) If you need Batavia-specific information (address, hours, or services), I can search for the nearest Oak Orchard Health location to Batavia and provide precise details.

Clinic Type

Pediatrics

Address

Batavia, NY (Batavia Health Center)

Phone

(585) 599-6446

Email

Opening Hours

Monday: 8:00 AM – 5:00 PM; Tuesday: 7:45 AM – 5:00 PM; Wednesday: 7:45 AM – 5:00 PM; Thursday: 8:00 AM – 6:00 PM; Friday: 8:00 AM – 4:30 PM

Services Offered

  • Pediatrics
  • Primary Care
  • Vision Care
  • Dental Care
  • Behavioral Health
  • Patient Engagement Services
  • Pediatric Care

Team

  • Muhammad Idrees, MD, Board-certified pediatrician — Pediatrician
  • Christina Sobczak, Master’s degree in nursing — Pediatric Nurse Practitioner (PNP)

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Silver level recognition program (as part of 022 Check. Change.™ Recognition Program)
  • American Heart Association Silver level recognition for 2022 Check. Change. Control. Cholesterol Recognition Program

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 2.4 out of 5 stars (32 reviews)
  • BusinessYab: Not specifically stated but generally low/mixed context (1 review)

Patients praise

  • Some staff members described as kind and attentive
  • Clean facility environment
  • Appreciation for the convenience of having local medical services
  • Positive experiences with specific, long-term providers

Common complaints

  • Rudeness and unprofessional behavior from some staff/receptionists
  • Long wait times and scheduling issues
  • Difficulties with automated phone systems
  • Concerns regarding kiosk check-in processes for elderly or less tech-savvy patients
  • Reports of poor communication and privacy issues during appointments

"The staff is Rude. The nurse that sees My child is constantly throwing smug comments our way but she treats us as if we are stupid."

LocalityBiz/Patient Review

"I just had my first visit at this location, and couldn't have been more pleased. The staff were all fast and efficient, and the nurse was especially nice."

BirdEye/Patient Review

"Doctors are always kind and attentive, truly listening to what you have to say."

Orleans Hub (Community Testimonial)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Batavia Medical Campus – Rochester Regional Health - Overview: Rochester Regional Health (RRH) is a nonprofit integrated health system serving Greater Rochester, the Finger Lakes, and St. Lawrence County, NY. It formed in 2014 by merging Rochester General Health System and Unity Health System and later expanded with St. Lawrence Health System (2021). - Batavia connection: RRH operates a network of facilities in Western New York, including outpatient and campus locations in the broader Batavia region. The Batavia area is part of RRH’s Western/Northern New York coverage, aligning with its mission to provide care across communities beyond Rochester. - Services likely available at related RRH campuses (typical RRH offerings): hospitals, outpatient clinics, laboratories (including ACM Global Laboratories), rehabilitation, home health, elder care (ElderONE/PACE), skilled nursing, and specialty programs. - Key figures (context): RRH is Rochester’s second-largest employer with about 19,400 employees and 2,100 providers; flagship institution is Rochester General Hospital. - Notable attributes: Large integrated health system with affiliations to Roswell Park Comprehensive Cancer Center and Rochester Institute of Technology; operates multiple locations and programs, including a broader network of campuses in Western NY. If you’re specifically looking for details about a Batavia location (services offered, hours, address, or scheduling) within Rochester Regional Health, I can pull and summarize those exact details for the Batavia Medical Campus.

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