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About

Oak Orchard Health Center is a nonprofit primary care network offering medical, dental, vision, and behavioral health services. It operates 8 offices in New York, including locations in Brockport (HQ), Lyndonville, Hornell, Warsaw, Albion, and Brockport, with a focus on holistic, community partnerships and accessible care such as transportation support. The center serves families and farm workers and emphasizes growth and transformation in patient-centered care. For Batavia specifically, Oak Orchard Health does not list a Batavia office among its 8 locations; closest listed offices are in surrounding towns in western New York. If you’re seeking care in Batavia, you may want to contact Oak Orchard Health directly to confirm any new or satellite services or nearest alternatives.

Clinic Type

Primary Care

Address

Batavia Health Center, Batavia, NY

Phone

(585) 599-6446

Email

Opening Hours

Monday: 8:00 AM – 5:00 PM; Tuesday: 7:45 AM – 5:00 PM; Wednesday: 7:45 AM – 5:00 PM; Thursday: 8:00 AM – 6:00 PM; Friday: 8:00 AM – 4:30 PM; Weekend hours: Saturday 8:00 AM – 12:00 PM at Genesee County locations (variable)

Telehealth

unspecified

Emergency Care

After Hours phone: (585) 258-3386

Services Offered

  • Primary Care
  • Pediatric Care
  • Behavioral Health
  • Vision Care
  • Dental Care
  • Patient Engagement Services
  • Agricultural Workers Health Services
  • WIC
  • Family Medicine
  • Addiction Medicine
  • Geriatrics

Team

  • Mohammadreza Azadfard, MD, Board-certified in family medicine — Family Medicine and Addiction Medicine
  • Nashiha Shahid, MD, FAAFP, Board-certified in Family Medicine and Geriatrics; FAAFP — Family Medicine and Geriatrics

Insurance & Payment

  • unspecified

Not explicitly listed on page

unspecified

Languages Spoken

  • unspecified

FAQs

Primary Care

Details about primary care services are provided under the Primary Care section; for full FAQs please visit the site.

Awards & Accreditations

  • American Heart Association Silver Check. Change. Control. Cholesterol Recognition Program (2022)
  • American Heart Association Silver Check. Change. Control. Cholesterol™ Recognition Program (2022)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.4/5 stars (32 reviews)

Patients praise

  • Kind, attentive, and thorough medical providers
  • Clean environment in some instances
  • Helpful and efficient staff in certain experiences
  • Valued community resource providing essential services

Common complaints

  • Rudeness and unprofessional behavior by office and reception staff
  • Long wait times for appointments and while in the office
  • Difficulties with the automated phone system and appointment scheduling
  • Concerns regarding patient privacy and safety during appointments
  • Issues with kiosk check-in processes being unfriendly to certain patient groups

"Not only can I not get through to a real person because the automated line will actually hang up on me but the staff is Rude. The nurse that sees My child is constantly throwing smug comments our way but she treats us as if we are stupid."

LocalityBiz User Review

"The kiosk that they are now requiring patients to check in with is un-fit for elderly patients and those with a technological disadvantage. The registration staff should be able to verify information and check patients in. A McDonald's order kiosk is not acceptable."

Birdeye User Review

"Doctors are always kind and attentive, truly listening to what you have to say."

Orleans Hub (Patient Testimonial)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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