Oak Orchard Health in Batavia
Primary Care • Batavia, NY • Since 1973 • 1 Batavia location (part of Oak Orchard Health network) locations
About
Oak Orchard Health Center is a nonprofit primary care network offering medical, dental, vision, and behavioral health services. It operates 8 offices in New York, including locations in Brockport (HQ), Lyndonville, Hornell, Warsaw, Albion, and Brockport, with a focus on holistic, community partnerships and accessible care such as transportation support. The center serves families and farm workers and emphasizes growth and transformation in patient-centered care. For Batavia specifically, Oak Orchard Health does not list a Batavia office among its 8 locations; closest listed offices are in surrounding towns in western New York. If you’re seeking care in Batavia, you may want to contact Oak Orchard Health directly to confirm any new or satellite services or nearest alternatives.
Clinic Type
Primary Care
Address
Batavia Health Center, Batavia, NY
Phone
(585) 599-6446
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Opening Hours
Monday: 8:00 AM – 5:00 PM; Tuesday: 7:45 AM – 5:00 PM; Wednesday: 7:45 AM – 5:00 PM; Thursday: 8:00 AM – 6:00 PM; Friday: 8:00 AM – 4:30 PM; Weekend hours: Saturday 8:00 AM – 12:00 PM at Genesee County locations (variable)
Telehealth
unspecified
Emergency Care
After Hours phone: (585) 258-3386
Services Offered
Team
Insurance & Payment
Not explicitly listed on page
unspecified
Languages Spoken
FAQs
Primary Care
Details about primary care services are provided under the Primary Care section; for full FAQs please visit the site.
Awards & Accreditations
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.4/5 stars (32 reviews)
Patients praise
- Kind, attentive, and thorough medical providers
- Clean environment in some instances
- Helpful and efficient staff in certain experiences
- Valued community resource providing essential services
Common complaints
- Rudeness and unprofessional behavior by office and reception staff
- Long wait times for appointments and while in the office
- Difficulties with the automated phone system and appointment scheduling
- Concerns regarding patient privacy and safety during appointments
- Issues with kiosk check-in processes being unfriendly to certain patient groups
"Not only can I not get through to a real person because the automated line will actually hang up on me but the staff is Rude. The nurse that sees My child is constantly throwing smug comments our way but she treats us as if we are stupid."
— LocalityBiz User Review"The kiosk that they are now requiring patients to check in with is un-fit for elderly patients and those with a technological disadvantage. The registration staff should be able to verify information and check patients in. A McDonald's order kiosk is not acceptable."
— Birdeye User Review"Doctors are always kind and attentive, truly listening to what you have to say."
— Orleans Hub (Patient Testimonial)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Government officials visit Oak Orchard Health – Westside News — Aug 17, 2025
- A warm idea for Cold Night Cafe needs overnight space | The Batavian — Sep 17, 2025
- GENESEE COUNTY/ Cold Night Cafe will be available to those looking to get out of the cold beginning this Friday – Video News Service — Feb 18, 2026
- Celebrating 60 years of Community Health Centers – Westside News — Aug 10, 2025
- Community Health Centers, now in 60th year, serve 32 million people nationally | Orleans Hub — Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Batavia
Summary: Batavia Ophthalmology is a small ophthalmology-focused research and patient-care organization based in Batavia, NY, affiliated with URMC Rochester Eye Institute. It offers ophthalmology and optometry residency programs, fellowships, patient care, and high school mentorship. The team is very small (2 employees) and operates under URMC with a contact phone of (585) 273-3937. If you’re looking for primary care in Rochester’s URMC network, this page centers on ophthalmology services and training programs rather than general primary care.
Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond. Formed in 2014 from the merger of Rochester General Health System and Unity Health System (and expanded with St. Lawrence Health System in 2021), RRH operates 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehab and surgical centers, senior living facilities, and a global clinical trials subsidiary (ACM Global Laboratories) operating in 65 countries. The network employs about 19,400 staff (2023) with 2,100 medical providers, 3,900 nurses, and 734+ volunteers. The flagship hospital is Rochester General Hospital. RRH is headquartered at 100 Kings Highway South, Rochester, NY 14617. It offers broad primary and specialty care services across its locations, including a focus on elderly services, and maintains affiliations with Roswell Park and Rochester Institute of Technology. If you’re seeking Primary Care in Batavia, RRH is part of the regional system that provides primary care and related services in Western New York, though specific Batavia-area primary care locations would need to be confirmed on their site or by contacting RRH directly.
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