Live
Read more

About

Bronson HelpNet is a nonprofit Employee Assistance Program (EAP) focused on supporting employees’ mental, physical, financial, and social well-being at work and home. Based in Battle Creek, Michigan, and founded in 1989, it offers customizable EAP solutions for organizations of all sizes and operates two offices in the United States (HQ in Battle Creek and an additional Kalamazoo-area location). The program is led by a small team (5 employees, with recent growth) and provides services under Bronson HealthCare. Key contact: helpnet@bronsonhg.org or (800) 969-6162. Addresses: HQ at 4625 Beckley Rd, Battle Creek, MI 49015; Kalamazoo office at 5400 Holiday Terrace, Kalamazoo, MI 49009.

Clinic Type

Behavioral Health

Address

4625 Beckley Rd. Building 300, Battle Creek, MI 49015

Phone

(269) 245-3850

Email

answers@bronsonhg.org

Opening Hours

8:30 AM – 5:00 PM

Telehealth

Available

Services Offered

  • Behavioral health counseling
  • In-person counseling
  • Video visit/telehealth

Technology & Equipment

  • Video visit platform
  • MyChart (link)

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Yelp and Google): 1.9 out of 5 stars (56 reviews (specifically for Bronson Behavioral Health Hospital))
  • Best-rehabs.com: Mixed (ranges from highly favorable to highly negative) (Based on a small sample of alumni polled by Best-rehabs.com)

Patients praise

  • Positive experiences with certain staff members described as kind, polite, and sympathetic
  • Appreciation for clean facilities and professional care in other hospital departments (though sometimes conflated in reviews)
  • Some clients reported successful outcomes and appreciation for strength-based approaches

Common complaints

  • Perceived prison-like atmosphere and strict security measures in inpatient settings
  • Complaints regarding staff being judgmental, rude, or uncaring
  • Issues with administrative tasks, such as medication errors (calling meds to the wrong pharmacy)
  • Dissatisfaction with treatment approaches perceived as over-reliant on medication over therapy
  • Concerns regarding billing practices and diagnostic testing protocols

"The negative review criticized the facility for its prison-like atmosphere, stating that leaving was not permitted and noting the presence of bars on the windows."

Best-rehabs.com (quoting a former patient)

"Seemed really nice until their actions almost left me homeless on street. Called meds to wrong pharmacy. Very judgemental staff."

Yelp review for Bronson Battle Creek Psychiatry & Behavioral Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More behavioral health clinics in Battle Creek

Battle Creek, MI·Behavioral Health

Grace Health is a nonprofit Federally Qualified Health Center serving Calhoun County, based in Battle Creek, Michigan since 1986. It offers integrated healthcare across the lifespan, including Behavioral Health services alongside Family Practice, Internal Medicine, Pediatrics, OB/GYN, Dental, Optometry, Podiatry, and Physical Therapy. The organization serves patients with Medicaid, Medicare, uninsured, and most commercial insurances, and employs a large team (over 300 staff; ~66 employees per year growth noted in highlights). Grace Health operates two Battle Creek locations and emphasizes accessible care through patient portals and school-based health programs. If you’re seeking Behavioral Health at Grace Health, they provide mental health and behavioral services as part of their integrated primary care model.

VerifiedOnline bookingSince 1986
Battle Creek, MI·Behavioral Health

Summary: Summit Pointe is a Battle Creek-based private government-style agency providing comprehensive behavioral health services. They serve adults, youth, and families with programs including case management, peer supports, outpatient therapy, substance use treatment, opioid health home, veteran navigator, jail services, and intensive crisis stabilization. The organization has 84 staff (up 4.4% YoY), annual revenue around $17.6 million, and operates 8 offices nationwide (primarily in Battle Creek, MI, with HQ at 175 College St, Battle Creek). Mission: deliver the highest quality behavioral health services to help individuals maximize their potential. Contact: 800-632-5449 or 269-966-1460.

VerifiedOnline bookingEmergency care

See all behavioral health clinics in Battle Creek

Comparing your options?

See other behavioral health clinics in Battle Creek, or search the full directory by insurance, ratings, and more.

More Behavioral Health Clinics