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About

Summary: Summit Pointe is a Battle Creek-based private government-style agency providing comprehensive behavioral health services. They serve adults, youth, and families with programs including case management, peer supports, outpatient therapy, substance use treatment, opioid health home, veteran navigator, jail services, and intensive crisis stabilization. The organization has 84 staff (up 4.4% YoY), annual revenue around $17.6 million, and operates 8 offices nationwide (primarily in Battle Creek, MI, with HQ at 175 College St, Battle Creek). Mission: deliver the highest quality behavioral health services to help individuals maximize their potential. Contact: 800-632-5449 or 269-966-1460.

Clinic Type

Behavioral Health

Address

175 College St., Battle Creek, MI 49037

Phone

1-800-632-5449

Email

JGoodrich@summitpointe.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24-hour Helpline 1-800-632-5449 (First Step Urgent Care, 24/7 Psychiatric Urgent Care)

Services Offered

  • Behavioral health services
  • Case management
  • Peer supports
  • Psychiatric services
  • Outpatient therapy
  • Substance use disorder treatment
  • Intensive outpatient program
  • Inpatient/crisis stabilization
  • Jail services
  • Youth and family services
  • Mental health first aid
  • Autistic/ID/DD services
  • Community-based supports
  • Recovery services
  • Home-based services
  • Wraparound
  • Assertive community treatment
  • Veteran navigator
  • Intensive crisis stabilization
  • Care management
  • Autism center
  • Integrated care (CCBHC)

Technology & Equipment

  • CCBHC model
  • psychiatric services
  • outpatient therapy
  • case management
  • peer supports

Insurance & Payment

Languages Spoken

FAQs

What services does Summit Pointe provide as a Certified Community Behavioral Health Clinic (CCBHC)?

As a CCBHC, Summit Pointe provides individuals with the services they need, when they need them – regardless of age, insurance status, or ability to pay. Services are aimed at promoting health, recovery, and well-being through prevention, coordinated treatment, and supportive services.

Commitments

  • CCBHC designation ensures access to a broad range of services regardless of age, insurance status, or ability to pay

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovery.com: 2.4 (61)
  • Yelp: not stated (5 reviews shown) (5 reviews)
  • Vitals.com: 4.3 (provider rating) (not stated)

Patients praise

  • Some sources describe services such as outpatient care, co-occurring mental health and substance use treatment, and crisis hotline/center
  • Some materials suggest improving processes/provider pairing for more recent clients
  • Community commentary frames Summit Pointe as an important local resource for therapy/medication and coordinated care

Common complaints

  • Patient complaints on BBB include alleged misdiagnosis and being placed inpatient/handcuffs
  • Yelp snippet indicates issues with medication prescribing/requirements
  • Recovery.com rating is low (2.4), suggesting overall dissatisfaction

""Edited 3 hours ago Summit Pointe of Battle Crek Michigan, had me arrested in handcuffs, and I was placed inpatient for ... to take medication ... [they] misdiagnosed me with bipolar""

BBB Business Profile (latest review excerpt)

""Was told to come here by my PCP for a prescription. They would not issue it unless I received all my mental health ...""

Yelp listing (review snippet shown in search results)

""What strikes me most about Summit Pointe is that they understand how to fit treatment into your life... They have a 24 hour crisis center and hotline.""

AddictionTreatmentServices.com (review/description)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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