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Clinic Type

Hospital Medicine

Address

109 Hospital Dr., Bay St Louis, MS 39520

Phone

228-463-9666

Email

Info@coastalfamilyhealth.org

Opening Hours

Mon-Fri 8:00 AM - 5:00 PM

Services Offered

  • Family Medicine
  • Pediatrics
  • Women’s Health
  • Dental
  • Optometry
  • Radiology
  • Behavioral Health
  • HIV
  • Medication for Opioid Use Disorder
  • PreP
  • Pharmacy
  • Laboratory
  • Translator
  • WIC Program
  • Healthcare for the Homeless
  • Affordable Care Act Programs
  • Financial Assistance Programs

Insurance & Payment

  • Medicaid
  • Medicare
  • Most Private Insurances
  • Sliding Scale Based on Income

Sliding scale based on income for eligible patients at all locations; accepts Medicaid and Medicare and most private insurances.

Sliding scale based on income, Medicaid, Medicare, private insurance

Languages Spoken

  • English

FAQs

What insurances are accepted at CFHC Bay St. Louis Clinic?

Medicaid, Medicare, most private insurances, with a sliding scale based on income for eligible patients at all locations.

What services are provided at CFHC Bay St. Louis?

Primary and preventive medicine, wellness, chronic disease management, and various related services through a patient-centered approach.

Do you accept Medicaid/Medicare and private insurances?

Yes, CFHC accepts Medicaid, Medicare, most private insurances, and offers a sliding scale based on income for eligible patients at all locations.

Commitments

  • 5-Star Patient Satisfaction
  • Accredited Programs
  • Clinical Performance Initiatives
  • Recognition as a Patient-Centered Medical Home (PCMH)

Awards & Accreditations

  • Accredited Programs
  • PCMH recognition
  • 5-Star Patient Satisfaction
  • Clinical Performance Initiatives
  • Recognition as a Patient-Centered Medical Home (PCMH)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Memorial Physician Clinic): 2.0 out of 5 stars (1 review)
  • Dr. Frank Conaway, DMD: 4.9 out of 5 stars (69 reviews)
  • LocalityBiz (Primary Care Specialist category): 2.6 out of 5 stars (average across various clinics) (280 reviews)

Patients praise

  • Physicians are frequently described as caring, knowledgeable, and attentive
  • Staff members are often praised for being accommodating and helpful
  • Patients appreciate thorough explanations of medical conditions and care plans
  • Family-like or welcoming office atmosphere reported by some patients

Common complaints

  • Difficulties with prescription refills and office communication
  • Long wait times on the phone
  • Occasional reports of perceived disrespect or poor office environment

"I had been out of my medicine 1 day when I went to the pharmacy. I am now on 6 days without my prescription. I called the Dr office and listened to a recording for 10 minutes... NEVER going back there again!!!"

— Healthgrades review for Memorial Physician Clinic

"The best doctors office I have ever been a patient of in my 70 years... Dr Critt spends time with me, listens and explains in a way I can understand."

— LocalityBiz review for Dr. James Crittenden

"I’ve been a patient of Dr. Conaway for over 20 years and I value his professional knowledge. Also, I feel like family under the care of him and his staff."

— Patient review for Dr. Frank Conaway, DMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Bay Saint Louis, MS·Hospital Medicine

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Ochsner Medical Center is the flagship hospital of Ochsner Health System, a large not-for-profit, academic health system based in the New Orleans metro area. It is part of a network spanning Louisiana, Mississippi, and Alabama with 47 hospitals and numerous clinics. The system employs or affiliates with over 4,900 physicians and operates the largest non-profit healthcare system in Louisiana. Ochsner Medical Center is consistently ranked as Louisiana’s top hospital and is among the largest in the country. The organization maintains multiple locations across Southeast Louisiana and beyond, including in Greater New Orleans, Baton Rouge, Shreveport, Monroe, and Lafayette, with the headquarters located at 1514 Jefferson Highway, New Orleans, LA 70121. If you’re looking for Ochsner Medical Center specifically in Hancock County or the Bay St. Louis area (Mississippi), note that the primary Ochsner exists in Louisiana; for Hancock/Bay St. Louis, you may want to verify if there is a separate Mississippi facility in that region or consider contacting Ochsner’s main Southeast Louisiana network for the closest affiliation.

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