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About

Bay St. Louis Clinic at Coastal Family Health Center (CFHC) is part of CFHC’s network of primary care facilities serving residents of all ages and backgrounds along the Mississippi Gulf Coast. CFHC provides comprehensive, patient-centered care across 14 clinics and 33 school-based sites, plus dental, behavioral health, social services, translation, and more. The Bay St. Louis location offers CFHC’s full spectrum of services through a community-focused nonprofit with 21 U.S. offices (HQ in Gulfport). For Bay St. Louis residents, it’s a local CFHC clinic option for primary care, with access to CFHC’s broad health and support services.

Clinic Type

Surgery

Address

109 Hospital Dr.

Phone

228-463-9666

Email

Info@coastalfamilyhealth.org

Opening Hours

Mon-Thu 8:00 AM – 5:00 PM; Fri 8:00 AM – 5:00 PM

Services Offered

  • primary care
  • preventive medicine
  • wellness
  • chronic disease management
  • pediatric care
  • women's health
  • dental
  • optometry
  • radiology
  • behavioral health
  • HIV care
  • medication for opioid use disorder
  • pre-exposure prophylaxis (PrEP)
  • pharmacy
  • laboratory
  • translator services
  • WIC program
  • healthcare for the homeless
  • affordable care act programs
  • financial assistance programs
  • surgery (unspecified)

Insurance & Payment

  • Medicaid
  • Medicare
  • most private insurances
  • sliding scale based on income for eligible patients at all locations

Sliding scale based on income for eligible patients at all locations

Sliding scale, Medicaid, Medicare, private insurance

Languages Spoken

  • English

FAQs

What services are offered at Coastal Family Health Center Bay St. Louis?

An array of primary and preventive care services, including wellness and chronic disease management, with a patient-centered approach.

Do you accept Medicaid and Medicare?

Yes, CFHC accepts Medicaid, Medicare, most private insurances, and offers a sliding scale based on income for eligible patients at all locations.

What are the hours of operation?

Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–5:00 PM.

Is there online scheduling?

Yes, ready for an appointment? Book easily online.

Where is the Bay St. Louis clinic located?

109 Hospital Dr., Bay St Louis, MS 39520

Commitments

  • 5-Star Patient Satisfaction
  • Accredited Programs
  • Clinical Performance Initiatives
  • Recognition as a Patient-Centered Medical Home (PCMH)

Awards & Accreditations

  • 4th-largest community health center in Mississippi
  • caring for more than 36,000 patients every year
  • 14 community clinics
  • 31 school-based health centers
  • mobile medical unit
  • 6 local pharmacies
  • 5-Star Patient Satisfaction
  • Accredited Programs
  • Clinical Performance Initiatives
  • Recognition as a Patient-Cointed Medical Home (PCMH)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals, WebMD, Solv Health, Network of Care: 5-Star Patient Satisfaction Accredited (self-reported) (No specific public patient ratings or reviews available for the Bay St. Louis location specifically)

Patients praise

  • Claims of being a 5-Star Patient Satisfaction Accredited facility
  • Employee reports of gaining good experience and having decent benefits

Common complaints

  • Reports of poor communication and management at the organization level
  • Complaints regarding rigid scheduling and grace policies for patient appointments
  • Negative feedback regarding wait times and administrative staff responsiveness
  • Employee reviews citing low pay, high workload, and favoritism

"They schedule you for an appointment time that you CAN'T be late for so that you can sit in their waiting room for an hour or so... Least favorite place of all time."

— LocalityBiz (Review concerning administrative/scheduling experience)

"Low pay. Extremely large workloads. Poor communication. Poor executive leadership that trickles down negativity."

— Glassdoor (Employee review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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