Ochsner Medical Center - Hancock
Surgery • Bay Saint Louis, MS
About
Ochsner Medical Center is the flagship hospital of Ochsner Health System, a large not-for-profit, academic health system based in the New Orleans metro area. It is part of a network spanning Louisiana, Mississippi, and Alabama with 47 hospitals and numerous clinics. The system employs or affiliates with over 4,900 physicians and operates the largest non-profit healthcare system in Louisiana. Ochsner Medical Center is consistently ranked as Louisiana’s top hospital and is among the largest in the country. The organization maintains multiple locations across Southeast Louisiana and beyond, including in Greater New Orleans, Baton Rouge, Shreveport, Monroe, and Lafayette, with the headquarters located at 1514 Jefferson Highway, New Orleans, LA 70121. If you’re looking for Ochsner Medical Center specifically in Hancock County or the Bay St. Louis area (Mississippi), note that the primary Ochsner exists in Louisiana; for Hancock/Bay St. Louis, you may want to verify if there is a separate Mississippi facility in that region or consider contacting Ochsner’s main Southeast Louisiana network for the closest affiliation.
Clinic Type
Surgery
Address
Bay St. Louis, Mississippi
Phone
228-395-1245
volunteerservices@ochsner.org
Opening Hours
Mon-Fri 8 a.m.–5 p.m.
Emergency Care
24/7 emergency care
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
To schedule an appointment, how can I book?
To schedule an appointment, call 228-220-5200 or schedule through MyOchsner.
What are the hours for Hancock Medical Center’s Patient Financial Services?
Open Monday-Friday, 8 a.m.-5 p.m.
What contact number is available for emergencies?
For emergencies, call 911 or go to the nearest emergency room.
Is there information about counseling or nurse advice lines?
Ochsner On Call, our 24/7 nurse care advice line, is 800-231-5257.
Are there same-day or next-day appointments?
Yes, we offer same-day and next-day appointments and virtual visits where appropriate.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: Mixed survey performance; approximately 65-85% of patients willing to recommend the hospital across different metrics and reporting periods (11 specific patient experience ratings mentioned in one reporting source)
- U.S. News & World Report: 85% willingness to recommend score reported by U.S. News (Limited individual reviews aggregated on third-party sites)
Patients praise
- Compassionate and professional care from some staff members
- Efficiency of routine procedures like blood draws and testing
- Clear communication from certain providers regarding medical issues
- Positive experiences with some nursing and emergency department staff
Common complaints
- Reports of patient neglect and poor staff communication
- Concerns regarding facility cleanliness and maintenance
- Issues with emergency department wait times and responsiveness
- Dissatisfaction with administrative processes and scheduling
"The staff knew exactly what to do and it showed. We knew we would be alright at that point. A patient can tell when the staff truly cares."
— User review on LocalityBiz"The room was filthy. After 3 days I told them to go clean the room because there was trash all over the floor."
— User review on LocalityBiz"Dr. Hansen took time to answer my questions and concerns. She easily explained the science... and did so in an 'easy to understand' way."
— Healthgrades provider reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ochsner Health- Hancock consistently earns top safety grade | News | seacoastecho.com — Jun 19, 2026
- New wide-bore MRI at Ochsner Medical Center-Hancock provides a more comfortable and faster MRI experience for patients | News | seacoastecho.com — Jul 25, 2025
- Ochsner facilities earn ‘A’ hospital safety grades | Ochsner Health — Nov 13, 2025
- Registered Nurse (RN) OR Circulator - Ochsner Hancock - Bay St. Louis - PRN Job Opening in Bay St Louis, Mississippi - Modern Healthcare — Jun 28, 2026
- Stacey M. Kreher, NP - Nurse Practitioner in Bay Saint Louis, MS — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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