IU Health Primary Care - Bedford
Primary Care • Bedford, IN • 1 (Bedford) locations
About
IU Health Bedford Hospital is a rural, critical-access hospital in Bedford, IN, offering inpatient and outpatient care, ambulatory services, and a 24-hour emergency department/EMS. It operates a physician group, IU Health Southern Indiana Physicians, with multi-specialty services (internal medicine, family practice, general surgery, orthopedics, OB-GYN, pediatrics) and added adult/pediatric primary care nurse practitioners. The facility is JCAHO-approved and governed by a 12-member Board of Directors. Key contact numbers include multiple lines: 812.275.1200, 812.275.1633, 888.484.3258, and 812.277.3884.
Clinic Type
Primary Care
Address
IU Health Bedford Hospital area office, 2900 16th St., Bedford, IN 47421
Phone
812.278.8800
careers@iuhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Not explicitly stated
Emergency Care
Walk-in services for urgent needs; can triage and transfer to emergency care if needed
Services Offered
Insurance & Payment
IU Health accepts most insurance plans. Verify benefits and eligibility with insurer before visit.
Payment by cash, Credit/debit cards, My IU Health portal for bills and payments, Payment portal via My IU Health, Pay a bill (My IU Health portal), Self-schedule/payments via portal
Languages Spoken
—
Current Offers
New patient welcome
FAQs
What services are available at IU Health Primary Care - Bedford?
A range of primary care services including preventive care, screenings, pediatric care, women’s and men’s health, lab services, X-ray, and more.
What should I bring to my visit?
Insurance and identification card(s); a copy of relevant medical records; a list of current medications, including over-the-counter medicines and supplements.
Where is the office located?
IU Health Bedford Medical Office Building, 2nd Floor, 2900 16th St., Bedford, IN 47421.
Do you offer walk-in services for urgent needs?
Yes, walk-in services are provided and patients can be triaged quickly and transferred next door to emergency care if needed.
Are there designated appointments for certain employees?
Yes, designated appointments are offered for Bedford City and Lawrence County employees.
How do I access My IU Health Patient Portal?
The My IU Health patient portal allows self-scheduling of appointments, messaging your care team, viewing results, and paying a bill.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (IU Health Southern Indiana Family & Internal Medicine): 4.4 out of 5 stars (50 reviews)
- Birdeye (IU Health Bedford Walk-In): 2.8 out of 5 stars (53 reviews)
- Facebook (IU Health Bedford Hospital): 68% recommend (45 reviews)
Patients praise
- High ratings for specific individual physicians and nurse practitioners, often described as compassionate, knowledgeable, and attentive
- Appreciation for effective treatment of specific injuries or conditions by some surgeons and family medicine doctors
- Some reports of efficient and punctual experiences with specific specialists
Common complaints
- Reports of dismissive, rude, or unprofessional behavior by staff and certain providers
- Concerns regarding lack of thorough examinations or diagnostic workups for specific conditions
- Frustration with long wait times, particularly in walk-in settings
- Dissatisfaction with communication regarding treatment plans and follow-up care
"Dr Gill and her nursing staff are compassionate caring and best of the best. They listen to concerns and do their best to evaluate and get to the bottom of any issues"
— Birdeye Review"Sharon was not helpful and was extremely rude. When i asked questions about the wait... she was dismissive and hateful."
— Birdeye Review"Doctor became frustrated when questioned about additional treatments for my condition. I found her testy, impatient and rude."
— Healthgrades ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- IU Health Primary Care physician marks Chronic Disease Day with risk reduction and wellness tips | WBIW — Jul 8, 2026
- Meet some of IU Health South Region’s skilled nurses | IU Health — May 8, 2026
- IU Health Bedford shines with five-star quality rating from the U.S. Centers for Medicare & Medicaid Services (CMS) | IU Health — Sep 9, 2025
- Bloomington IU Health Primary Care registered nurse and DAISY Award winner highlights purpose and patience | IU Health — Feb 13, 2026
- IU Health primary care physician emphasizes the importance of scheduling an annual checkup to protect long term health - The Bloomington Star — Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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