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About

IU Health Bedford Hospital is a rural, critical-access hospital in Bedford, IN, offering inpatient and outpatient care, ambulatory services, and a 24-hour emergency department/EMS. It operates a physician group, IU Health Southern Indiana Physicians, with multi-specialty services (internal medicine, family practice, general surgery, orthopedics, OB-GYN, pediatrics) and added adult/pediatric primary care nurse practitioners. The facility is JCAHO-approved and governed by a 12-member Board of Directors. Key contact numbers include multiple lines: 812.275.1200, 812.275.1633, 888.484.3258, and 812.277.3884.

Clinic Type

Primary Care

Address

IU Health Bedford Hospital area office, 2900 16th St., Bedford, IN 47421

Phone

812.278.8800

Email

careers@iuhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Not explicitly stated

Emergency Care

Walk-in services for urgent needs; can triage and transfer to emergency care if needed

Services Offered

  • Primary Care
  • Walk-in care
  • Preventive care
  • Pediatric care
  • Laboratory services
  • X-ray services
  • Pharmacologic care
  • Dermatology procedures
  • Diabetic screenings
  • Cancer screenings
  • Men’s health
  • Women’s health
  • Nutritional counseling
  • Health screenings
  • Lactation not specified
  • Pediatrics not specified
  • Lab services

Insurance & Payment

  • Most insurance plans (IU Health notes you should verify benefits and eligibility)

IU Health accepts most insurance plans. Verify benefits and eligibility with insurer before visit.

Payment by cash, Credit/debit cards, My IU Health portal for bills and payments, Payment portal via My IU Health, Pay a bill (My IU Health portal), Self-schedule/payments via portal

Languages Spoken

Current Offers

New patient welcome

FAQs

What services are available at IU Health Primary Care - Bedford?

A range of primary care services including preventive care, screenings, pediatric care, women’s and men’s health, lab services, X-ray, and more.

What should I bring to my visit?

Insurance and identification card(s); a copy of relevant medical records; a list of current medications, including over-the-counter medicines and supplements.

Where is the office located?

IU Health Bedford Medical Office Building, 2nd Floor, 2900 16th St., Bedford, IN 47421.

Do you offer walk-in services for urgent needs?

Yes, walk-in services are provided and patients can be triaged quickly and transferred next door to emergency care if needed.

Are there designated appointments for certain employees?

Yes, designated appointments are offered for Bedford City and Lawrence County employees.

How do I access My IU Health Patient Portal?

The My IU Health patient portal allows self-scheduling of appointments, messaging your care team, viewing results, and paying a bill.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (IU Health Southern Indiana Family & Internal Medicine): 4.4 out of 5 stars (50 reviews)
  • Birdeye (IU Health Bedford Walk-In): 2.8 out of 5 stars (53 reviews)
  • Facebook (IU Health Bedford Hospital): 68% recommend (45 reviews)

Patients praise

  • High ratings for specific individual physicians and nurse practitioners, often described as compassionate, knowledgeable, and attentive
  • Appreciation for effective treatment of specific injuries or conditions by some surgeons and family medicine doctors
  • Some reports of efficient and punctual experiences with specific specialists

Common complaints

  • Reports of dismissive, rude, or unprofessional behavior by staff and certain providers
  • Concerns regarding lack of thorough examinations or diagnostic workups for specific conditions
  • Frustration with long wait times, particularly in walk-in settings
  • Dissatisfaction with communication regarding treatment plans and follow-up care

"Dr Gill and her nursing staff are compassionate caring and best of the best. They listen to concerns and do their best to evaluate and get to the bottom of any issues"

Birdeye Review

"Sharon was not helpful and was extremely rude. When i asked questions about the wait... she was dismissive and hateful."

Birdeye Review

"Doctor became frustrated when questioned about additional treatments for my condition. I found her testy, impatient and rude."

Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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