Primary Care Providers in Bessemer, AL - Birmingham - UAB Medicine
Family Medicine • Bessemer, AL
Clinic Type
Family Medicine
Address
501 Emery Drive West, Floor 2, Hoover, AL 35244
Phone
205-989-7254
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Jessica Ramos): 4.2/5 (5 reviews)
- Vitals (Dr. Jonathan Mize): 4.3/5 (28 ratings)
- WebMD (Dr. Sally Ebaugh): 3.5/5 (21 ratings)
- Facebook (UAB Medical West): 74% recommend (605 reviews)
Patients praise
- praise for individual doctors' medical expertise and bedside manner
- satisfaction with hospital facilities and quality of care for some patients
- appreciation for helpful and compassionate clinical staff interactions
Common complaints
- rude or unprofessional staff behavior
- billing, overpayment, and insurance/collections issues
- difficulties with appointment scheduling and follow-up communication
- long wait times for procedures or diagnostic equipment issues
"She is intelligent, kind hearted, she listens to me. She lets me explain things. She does not rush me. I leave her feeling better, knowing that she is truly taking care of my well being."
— Patient review of Dr. Jessica Ramos"Her staff is horrible. Everytime I call whoever the lady is that answers the phone has a bad attitude."
— Patient review of Dr. Sally Ebaugh staff"I have been trying to get a refund for an overpayment for over two months now. I have been calling ... almost every two weeks to be told that I need to just wait."
— BBB review of UAB MedicineSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jeff Curtis, MD - Bessemer, AL - Rheumatology — Apr 23, 2026
- Dr. Stuart Cohen, MD - Birmingham, AL - Internal Medicine — May 29, 2026
- Sharon Green, CRNP - Hoover, AL - Internal Medicine — Apr 27, 2026
- Dr. Sarah Bragg, MD - Leeds, AL - Internal Medicine, Pediatrics — Apr 20, 2026
- Dr. Jeff Curtis, MD - Bessemer, AL - Rheumatology — May 21, 2026
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Bessemer
Complete Health – West Jefferson Bessemer - Company: Complete Health, Inc. (medical practice network) - Focus: Personalized primary care for Medicare seniors with dedicated care teams; same-day visits available - Locations: United States with multiple offices including a West Jefferson facility located in Bessemer, Alabama - Offices: 4 total in the U.S.; HQ in Jacksonville, FL - Recent activity: Acquired several practices over the years (including West Jefferson Internal Medicine in 2025) - Overview: Part of a growing regional health network providing primary care services through multiple clinics and care teams, with emphasis on timely access and senior patient needs If you need details on specific services, contact info, or the exact address for the West Jefferson/Bessemer location, I can pull that in if provided or available.
UAB Medical West Hospital is a nonprofit, full-service hospital and emergency care provider based in Bessemer, Alabama (West Jefferson County). Key points: - Services: 24/7 emergency care and comprehensive hospital services with a focus on convenient, compassionate care for families in West Jefferson County. - Location: Primary operations centered in Bessemer, AL, with a state-of-the-art hospital facility near Exit 1 off I-459; 12 surrounding health centers/offices in the area. - Facilities and reach: 12 local offices/sites serving the community; main HQ at 995 9th Ave SW, Bessemer, 35022. - Contact: Main phone options include (205) 820-8416 and (205) 481-7000. - Organization: Private nonprofit in the Hospitals and Health Care industry; active status with a regional network for West Jefferson County residents, including services from primary care to emergency treatment.
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