Primary Care | Beverly Hospital
Family Medicine • Beverly, MA • Multiple locations across the North Shore locations
About
Beverly Hospital is a nonprofit, full-service community hospital north of Boston, part of Beth Israel Lahey Health. It provides patient-centered care across multiple services, including maternity, pediatrics, surgery, orthopedics, cardiology, and rehabilitation, serving 13 communities on the North Shore and Cape Ann. The hospital has a medical staff of more than 600 physicians and operates with about 688 employees. Headquarters are in Beverly, MA, with additional offices and affiliations in the region. If you’re seeking Primary Care at Beverly Hospital, expect access to a broad network within a system that emphasizes integrated, community-focused health services. Contact: 978-922-3000 or 978-283-4000.
Clinic Type
Family Medicine
Address
298 Washington Street, Beverly, MA 01915; 15 Railroad Avenue, Hamilton, MA; 195 School Street, Manchester, MA; 30 Tozer Road, Beverly, MA
Phone
978-468-7381
marylou.hardy@bilh.org
Opening Hours
Monday & Wednesday 8:30 am – 5:00 pm; Tuesday & Thursday 8:30 am – 8:00 pm; (implied multiple locations with varying hours; exact hours per location not fully specified)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the relationship to Beth Israel Lahey Health Primary Care?
It is their network of primary care practices including family medicine and internal medicine providers.
Conditions We Treat
Our primary care doctors treat acute illness and injuries: Chronic diseases (such as diabetes and high blood pressure), Cold and flu, Dehydration, diarrhea or constipation, Ear or sinus infections, Headaches and muscle pains, Nausea, Rashes or other skin issues, sore throat, Stomach pains, urinary tract infections (UTIs).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (Patient Experience Score): 2 out of 5 (N/A)
- MedicalRecords.com: 3.4 out of 5 (202)
- Birdeye (North Shore Physicians Group): 3.1 out of 5 (10)
- Facebook: 82% recommendation rate (1,017)
Patients praise
- Some individual physicians noted for listening skills and quality of care
- Efficiency in specific hospital departments like Labor and Delivery and post-op care
- Strong performance in specific clinical quality measures such as blood clot prevention
- Approximately 82%-85% of patients willing to recommend the hospital to others based on various metrics
Common complaints
- Poor communication and lack of follow-up from staff
- Perceived lack of compassion or rudeness from some physicians and office staff
- Difficulty scheduling appointments and long wait times for service
- Concerns regarding the quality of patient care and treatment plans
- Dissatisfaction with hospital food quality
"I was pushed out of the Beverly office by the office manager for struggling with major depression... I left feeling judged and struggling with depression."
— Patient review of Beth Israel Lahey Health Primary Care"RN Jane in Labor and delivery was amazing. Then Linda and Umni in Post-op were extremely helpful. I am glad I picked Beverly Hospital for my first delivery."
— Patient review of Beverly HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stephanie Catherine Steiger, MD - Beth Israel Lahey Health Default — Jul 27, 2025
- About Us - AllaraCare — Feb 19, 2026
- North Beverly Family Medicine Opens at Dunham Ridge as Cummings Properties Expands Beverly Healthcare Cluster — May 24, 2026
- Beth Israel Lahey Health Primary Care – Waverly Oaks Road — Oct 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Beverly
Beth Israel Lahey Health (BILH) is a nonprofit integrated health system based in Massachusetts, formed in 2019 from a merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It is the largest health system in Massachusetts by number of hospitals, with multiple locations including primary care and hospital services. The organization operates 13 locations overall (with primary care and other services such as urgent care, behavioral health, hospice, and community health centers), and employs about 2,951 staff with annual revenue around $4.5B. Key leadership and campuses are centered in Cambridge, MA, and its network includes affiliations and medical education. Specific to primary care, BILH maintains various practices and clinics, though the provided content lists general primary care activity rather than a single facility at 30 Tozer Road, Beverly. For the Beverly area, related mention includes Beverly Hospital within the BILH network. If you’re looking for details on Beth Israel Lahey Health Primary Care at 30 Tozer Road in Beverly, this page confirms BILH’s broader network and primary care presence but does not provide a dedicated listing for that exact address.
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