Home | Mental Health in Birmingham, AL | HillCrestBHS.com
Psychiatric and Mental Health • Birmingham, AL • 1 (free-standing hospital in Birmingham) locations
About
Hill Crest Behavioral Health Services is a private, full-service psychiatric hospital serving adolescents and adults in the Birmingham, Alabama area. It operates the only free-standing psychiatric hospital in Greater Birmingham and offers a full continuum of behavioral health care in a campus-like setting. The organization has about 49 employees and maintains multiple offices in Birmingham, AL (primary address: 6869 5th Ave S, Birmingham, AL 35212). They emphasize integrating new developments in mental health treatment and have a long-standing history (over 95 years) in psychiatric care. Contact: 205-833-9000 or 800-292-8553.
Clinic Type
Psychiatric and Mental Health
Address
6869 5th Avenue South, Birmingham, Alabama 35212, USA
Phone
Local: 205-833-9000
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Confidential mental health assessments available 24/7
Services Offered
Insurance & Payment
Accreditations noted; not a specific list of insurances.
Languages Spoken
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FAQs
Confidential mental health assessments available 24/7
Yes, available 24/7.
What ages does the Adolescent Program serve?
Adolescents ages 11–19.
What ages does the Adult Program serve?
Adults 18 and older.
What types of treatment are offered?
Inpatient treatment for adolescents and adults with mental, emotional and behavioral issues.
Where is Hill Crest Behavioral Health Services located?
6869 5th Avenue South, Birmingham, Alabama 35212, USA
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 2.0 out of 5 stars (309 reviews)
- Google: 1.7 out of 5 stars (30 reviews)
Patients praise
- Select staff members perceived as helpful or supportive
- Some successful treatment outcomes for specific individuals
- Accessibility via Medicaid/insurance for some patients
Common complaints
- Poor communication and administrative disorganization
- Reports of rude or uncaring staff behavior
- Concerns regarding patient safety, privacy, and treatment quality
- Negative environmental conditions and facility maintenance issues
- Inadequate counseling and medical support
"very unorganized. You have to ask about visitation, phone numbers to call patient and it took two days of constant calling before I could talk to a nurse... this is not a facility that I would even recommend to my enemy."
— Birdeye review"staff and nurses would scream and cuss at you for dozing off in the day room... do not send your loved ones here if you actually care about their health and healing."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mental Health Tech (MHT) in BIRMINGHAM, Alabama | hill-crest ... — Jan 9, 2026
- Birmingham Psychiatry & Behavioral Health - Compassionate care ... — Aug 31, 2025
- PHP + IOP in Birmingham, AL - Pasadena Villa Outpatient — Aug 15, 2025
- Mental Health Care | VA Birmingham Health Care | Veterans Affairs — May 29, 2026
- New mental health center opens in Birmingham - WVTM 13 — May 29, 2026
Information sourced from the clinic's website as of July 10, 2026.
More psychiatric and mental health clinics in Birmingham
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