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About

JBS Mental Health Authority (Jefferson Blount St Clair MNTL), based in Birmingham, Alabama, operates two offices in Birmingham (604 27th St S, and 940 Montclair Rd Ste 200). The organization is small (2 employees) with a web presence at jbsmentalhealth.com. It appears to have modest monthly site traffic (about 6,417 visits) and a low bounce rate, indicating engaged visitors. Primary NAICS/SIC codes suggest outpatient mental health services (SIC 809; NAICS 62, 621). Publicly listed aliases include “Jefferson Blount St Clair MNTL” and “JBS Mental Health Authority.”

Clinic Type

Psychiatric and Mental Health

Address

940 Montclair Rd., Birmingham, AL 35213; The Brief Psychiatric Care Clinic: 1230 3rd Avenue South, Birmingham, AL 35233; Western Mental Health Clinic: 1701 Avenue D, Ensley Birmingham, AL 35218; Children’s Services: 956 Montclair Rd., Second Floor, Birmingham, AL 35213; NOVA-Birmingham (address not specified)

Phone

205.595.4555 (Main Office); 205.545.8420 (The Brief Psychiatric Care Clinic); 205.788.7770 (Western Mental Health Clinic); 205.443.1200 (Children's Services)

Email

info@jbsmha.com

Opening Hours

Clinic Hours: Monday through Thursday 8:00 am to 7:00 pm (for The Brief Psychiatric Care Clinic); Western Mental Health Clinic hours Monday – Friday 8:00 am to 4:30 pm; Training Center and other offices have varying hours as listed on site

Emergency Care

Craig Crisis Care Center is open

Services Offered

  • Mental health services
  • Child and youth services
  • Adult services
  • Crisis care
  • Brief psychiatric care
  • Western Mental Health Clinic
  • Children's Services
  • NOVA-Birmingham
  • Training Center
  • Residential services
  • Deaf services
  • Nursing services
  • Peer support services
  • ACRU
  • Community outreach
  • Probate Court program
  • Proact
  • 1920 Club

Insurance & Payment

Languages Spoken

  • English

Current Offers

JBS Mental Health Authority new patient information (not a pricing offer) — null

FAQs

What are the Clinic Hours?

Clinic Hours: Monday through Thursday 8:00 am to 7:00 pm.

What is the address for The Brief Psychiatric Care Clinic?

1230 3rd Avenue South Birmingham, AL 35233.

What is the phone number for The Brief Psychiatric Care Clinic?

Office: 205.545.8420; Fax: 205.224.4431.

What is the email for urgent care / psychiatry inquiries?

urgentcareclinic@jbsmha.com.

What is the address for Western Mental Health Clinic?

1701 Avenue D, Ensley Birmingham, AL 35218.

What is the contact email for general information?

info@jbsmha.com.

What is the address for 956 Montclair Rd?

956 Montclair Rd., Birmingham, AL 35213.

What is the contact email for childrens services?

childrens@jbsmha.com.

What is the phone number for Main Office / General inquiries?

Main Office phone: 205.595.4555; Fax: 205.592.3539.

Commitments

  • No one will be denied access to services due to inability to pay; discounted/sliding fee schedule used to determine charges.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 2.34/5 stars (23 reviews)
  • Rehab.com (Day Treatment): 2.52/5 stars (27 reviews)
  • Glassdoor: 3.4/5 stars (38 reviews)
  • Indeed: 3.2/5 stars (61 reviews)

Patients praise

  • some positive experiences with individual staff and care
  • laid-back work environment for employees
  • flexibility in certain departments
  • supportive colleagues in some crisis centers

Common complaints

  • lack of empathy and compassion from staff
  • ineffective communication and crisis response
  • concerns about monitoring and standard of care for patients
  • organizational mismanagement and lack of support for employees
  • high turnover and failure to address poor staff performance

"This place lacks empathy and compassion. Some will walk right past you and ignore you."

Yelp

"Dont walk run away from this place - they take your money and lie to you every step of the way."

FindRehabCenters.org

"There appear to be significant gaps in your program, particularly in communication, accountability, and crisis response."

Rehab.com (Day Treatment)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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