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About

Chestnut Health Systems is a nonprofit health care organization founded in 1973 and headquartered in Bloomington, Illinois. It provides a range of services focused on behavioral health and primary care, including addiction treatment, mental health counseling, crisis and detox services, health housing, and supportive services. The organization emphasizes evidence-based treatment and operates across Illinois (and Missouri) with multiple offices, aiming to deliver integrated health care and compassionate, patient-centered support. Key details: nonprofit, private ownership, ~750+ employees, annual revenue around $310K (noting potential data inconsistency in sources), main contact: info@chestnut.org, main phone lines: 888-924-3786 or 309-827-6026. Website: chestnut.org.

Clinic Type

Substance Use Treatment

Address

1003 Martin Luther King Dr, Bloomington, Illinois 61701, US

Phone

8889243786

Email

csgermanis@chestnut.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Substance Use Treatment and Recovery
  • Substance Use Support
  • Mental Health Care
  • Primary Health Services
  • Housing
  • Prevention Services
  • Crisis Services
  • Education and Training
  • Research and Training

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3/5 (34)
  • Drugabuse.com/Detox.net: 2.4/5 (22)
  • Rehab.com: 3.24/5 (59)

Patients praise

  • Compassionate and skilled individual staff members
  • Integrated, whole-person care approach (combining primary, mental health, and substance use services)
  • Accessible support services, including transportation assistance and case management for those on public assistance
  • Effective, life-saving outcomes for some patients

Common complaints

  • Long wait times for appointments and assessments
  • Unresponsive communication, including difficulty reaching staff and unreturned calls
  • Perception of incompetence or poor quality of care by some patients
  • Frustration with administrative or logistical issues such as prescription renewals or prior authorizations
  • Reports of feeling unheard, unsupported, or mistreated during care

"This place is a joke!! I was the first one and only one in the door sat 3 hours by myself in the waiting area before I was even seen for a simple assessment!!"

Drugabuse.com/Detox.net

"Tara is a phenomenal provider at Chestnut Health Systems. What sets her apart is her combination of deep knowledge and genuine empathy. She is patient ..."

Yelp

"I liked the [service], they ran the necessary tests to diagnose me properly and then gave me the most accurate treatment. My psychiatrist was great, and the staff was always kind."

Rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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