Substance Use & Mental Health Services in Bloomington, IL
Substance Use Treatment • Bloomington, IL
Clinic Type
Substance Use Treatment
Address
404 N Hershey Rd, Suite B Bloomington, IL 61704, USA
Phone
8775054673
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Opening Hours
Monday–Friday: 8:30am–5:00pm; Mon & Wed: 12:30pm–2:30pm; Friday: 10am–2pm
Services Offered
Insurance & Payment
Languages Spoken
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FAQs
What is the address for the Bloomington location?
404 N Hershey Rd, Suite B Bloomington, IL 61704, USA
What are the Bloomington office hours?
Monday–Friday: 8:30am–5:00pm
Do you offer walk-in hours or specific patient service times?
Not explicitly stated in the provided text; the page mentions structured outpatient and day treatment options with various times, but no specific walk-in hours.
What services are available at the Bloomington location?
Outpatient Treatment, Day Treatment, Mental Health services, Aftercare.
What is Day Treatment?
The highest level of outpatient care, where patients attend treatment on-site for several hours per day, up to seven days a week, but return home in the evenings.
What is Outpatient Treatment?
Provides individuals with a structured, personalized path to Recovery while allowing patients to return home daily.
What is Aftercare?
Additional services designed to support ongoing Recovery, including outpatient counseling, access to 12-step meetings, recovery homes, and more.
Is there any information about telehealth?
Telehealth isn’t explicitly described in the provided text.
Does Bloomington offer Mental Health services?
Yes, Mental Health services provide specialized treatment for disorders such as anxiety, depression, OCD, PTSD, and ADHD.
What kinds of conditions are treated?
Substance use disorders (SUD) and related mental health conditions; the site lists various drugs/treatment topics in the broader network (e.g., addiction treatments), but specific local condition details are not enumerated beyond SUD and mental health services.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Chestnut Health Systems): 3.3/5 (34)
- Rehab.com (Chestnut Family Health Center): 3.2/5 (59)
- FindRecoveryNow (Centerstone - Bloomington): 3.9/5 (107)
- Birdeye (LifeStance Therapists & Psychiatrists): 4.3/5 (147)
- Birdeye (Integrity Counseling): 3.9/5 (20)
Patients praise
- Successful recovery experiences
- Professionalism and clinical expertise in some providers
- Access to comprehensive recovery support services
- Helpfulness of weekly family meetings
Common complaints
- Difficulty reaching staff or unresponsive communication
- Issues with appointment scheduling, cancellations, and long wait times
- Frustration with administrative processes and insurance verification
- Perceived unprofessionalism or lack of empathy from staff
- Concerns regarding clinic environment and cleanliness
"Chestnut put me on their housing waiting list then took me off when they claimed they could not reach me. I had given them my new number and called and left countless messages which were never returned..."
— Birdeye user review (Chestnut Health Systems)"I showed up to my last appointment and my provider did not make me aware prior to the appointment that the doors lock at a certain time... Which was upsetting as I take work off for these appointments."
— Birdeye user review (LifeStance Therapists & Psychiatrists)"The overturning of this place is phenomenal. People get in trouble for things they didn't do most of the workers abuse their Authority take control in ways that are abusive."
— FindRecoveryNow user review (Centerstone)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Gateway Foundation Bloomington - Recovery.com — Dec 19, 2025
- Chestnut Health Systems Photos, Reviews - Bloomington, Illinois — Jul 16, 2025
- Gateway Foundation - Bloomington | Directory - NAATP — Aug 8, 2025
- 24/7 Mental Health Crisis Support: When Every Minute Matters — Aug 5, 2025
- Banyan Heartland in Bloomington, IL | Addictions.com — Aug 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More substance use treatment clinics in Bloomington
Chestnut Health Systems is a nonprofit health care organization founded in 1973 and headquartered in Bloomington, Illinois. It provides a range of services focused on behavioral health and primary care, including addiction treatment, mental health counseling, crisis and detox services, health housing, and supportive services. The organization emphasizes evidence-based treatment and operates across Illinois (and Missouri) with multiple offices, aiming to deliver integrated health care and compassionate, patient-centered support. Key details: nonprofit, private ownership, ~750+ employees, annual revenue around $310K (noting potential data inconsistency in sources), main contact: info@chestnut.org, main phone lines: 888-924-3786 or 309-827-6026. Website: chestnut.org.
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