Emergency & Same-Day | UNC Health Appalachian | NC
Emergency Medicine • Boone, NC
About
UNC Health Appalachian (formerly Appalachian Regional Healthcare System) is a nonprofit health system headquartered in Boone, NC, serving the High Country region. It operates as UNC Health Appalachian and includes: - Three hospitals and a cancer center - A heart and vascular center - A pain management center - A physical therapy, rehabilitation, and wellness center - Fifteen medical practices - A healthcare foundation Key details - Industry: Hospitals and Health Care; Type: Nonprofit - Headquarters: Boone, NC - Main contact: (828) 262-4100 - Addresses (examples): - 336 Deerfield Road, Boone, NC 28607 (HQ) - 434 Hospital Drive, Linville, NC 28646 - Website: unchealthappalachian.org - Louisiana links: none; (organization operates in North Carolina High Country) If you’re specifically looking for Emergency & Same-Day services in Boone: - The system provides emergency department admissions and rapid-access services across its locations, including Cannon Memorial Hospital (within the UNC Health Appalachian network). - For same-day or urgent care needs in Boone, contact the main number or visit the UNC Health Appalachian site to find the closest emergency department or urgent care schedule. Note: The organization is part of UNC Health, focusing on integrated care across its hospitals, practices, and centers in North Carolina.
Clinic Type
Emergency Medicine
Address
336 Deerfield Road; Boone, NC 28607, US
Phone
8287377000
Melanie.Childers@unchealth.unc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department provides emergency medical care for life-threatening illness and injuries, available 24/7
Services Offered
Team
Insurance & Payment
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Same-Day Copay costs the same as an office visit with your Primary Care Provider
Languages Spoken
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FAQs
What happens at a Same-Day appointment?
Same-Day appointments provide immediate treatment for acute conditions, faster diagnosis and treatment plans, reduced wait times, and preventing health issues from escalating.
Get urgent medical care TODAY in Boone and Linville. If your condition is not life-threatening, two of our offices provide same-day appointments for illnesses and injuries such as sore throats, ear pain, allergies, bug bites/stings, strains, sprains, fever and the flu. Office hours may vary.
Same-day appointments available for non-life-threatening concerns; hours may vary by location.
Schedule a Same-Day Appointment when:
- You have non-life-threatening concerns, such as ear pain, sore throat, sprains, or the flu. - You need care during clinic office hours, and you cannot see your primary care provider - You need a Department of Transportation physical
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Watauga Medical Center): 3.3/5 stars (460 reviews)
- Birdeye (AppFamily Medicine): (Mixed/Low ratings implied by customer comments) (143 reviews)
Patients praise
- Praise for specific doctors and nursing staff for being kind, attentive, and helpful during stressful situations
- Recognition of efficient care in some emergency department experiences
- Reports of compassionate and professional treatment by certain clinical team members
Common complaints
- Issues with scheduling, long wait times for appointments, and last-minute cancellations or rescheduling
- Reports of poor communication between staff and patients, particularly regarding medication and follow-up care
- Frustration with administrative processes, billing errors, and difficulty reaching staff
- Negative interactions with some front desk and clinical staff, including reports of rude or dismissive behavior
"The ER was efficient and kind, but it was Dr. Tim and Dr. Gray (the Ortho PA) who really stood out... He made a scary situation feel manageable."
— LocalityBiz User Review"Making patients wait months for an appointment and then failing to communicate basic scheduling changes shows a complete lack of professionalism."
— LocalityBiz User Review"If you schedule an appointment its gonna be around an hour and a half later that theyre actually gonna see you."
— Birdeye User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Introducing the Obstetric Emergency Department (OBED) — May 26, 2026
- Bringing Advanced Care on the Road: Specialty Care Transport at ... — Mar 18, 2026
- UNC Health Appalachian launches Specialty Care Transport service | Local News | wataugademocrat.com — Mar 24, 2026
- UNC Health Appalachian Launches Specialty Care Transport to Improve Patient Access and Reduce Transfer Delays - WataugaOnline.com — Apr 3, 2026
- Grant will fund Watauga paramedic program and ease ER wait times | WUNC News — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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