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Clinic Type

Emergency Medicine

Address

Watauga Medical Center, 336 West King Street, Boone, NC 28607, USA

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Department

Services Offered

  • Emergency Department
  • Emergency Medicine
  • 24/7 emergency care

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 4 out of 5 (Patient Experience Score) (Not explicitly stated (aggregated))
  • Birdeye: 3.3 out of 5 stars (460 reviews)

Patients praise

  • Generally favorable patient experience scores compared to national/state averages
  • Many patients report willingness to recommend the facility
  • Positive feedback regarding communication with doctors
  • Some praise for nursing and medical staff kindness and professionalism

Common complaints

  • Concerns regarding hospital security personnel behavior
  • Difficulties with billing processes and collection agencies
  • Reports of long wait times or delays in treatment
  • Perceived lack of responsiveness from staff when assistance is requested
  • Concerns regarding cleanliness of facilities

"TARNISHING THE UNC NAME. VULGAR and CRUEL. There are some good nurses and doctors and a very kind social worker here, but their good work is being undermined by their hospital police who have openly shown disdain and disrespect to patients and visitors."

Birdeye review

"Everyone is nice! Patients, doctors and staff."

Vivian Health review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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