Family Medicine in Boston, MA - Primary Care | Physicians
Primary Care • Boston, MA
Clinic Type
Primary Care
Address
388 Commonwealth Avenue, Boston, MA 02215
Phone
617-267-7171
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (Ankur Patel M.D.): 4.9/5 (557 reviews)
- Mass General Brigham (Dr. Michelle Morris): 4.9/5 (67 reviews)
- RateMDs (Dr. David Savitz): 4.7/5 (11 reviews)
- Mass General Brigham (Dr. Beth Goldman): 5.0/5 (103 reviews)
- Mass General Brigham (Dr. Beverly Woo): 4.9/5 (67 reviews)
Patients praise
- Highly skilled and knowledgeable individual physicians, often described as empathetic and thorough
- Strong patient-provider relationships built over many years, with high levels of trust and satisfaction for established patients
- Positive experiences with clear communication, proactive health management, and responsive follow-up from specific doctors and their dedicated support teams
Common complaints
- Significant difficulty accessing primary care and long wait times for appointments
- Frustration with administrative barriers, communication hurdles, and staff unresponsiveness
- Concerns regarding lack of follow-up care and fragmented coordination after urgent care or ER visits
- Instances of medical neglect, inadequate care, or closure of practices leaving patients without providers
- Reports of discrimination or lack of trauma-informed care in some settings
"Dr. Goldman is the quintessential primary care doctor. She is well prepared, possesses consummate skills, listens attentively, is warm, patient and kind. Love her!"
— Mass General Brigham review for Dr. Beth Goldman"The state’s primary care system has reached a crisis point... Four in 10 Massachusetts residents reported difficulty accessing care in a recent survey."
— The Boston Globe"I have repeatedly been denied care for being too medically complex... I also have been denied care for being transgender — having admin staff refusing to pass on messages when I am having a medical emergency or schedule an appointment and then hanging up on me."
— Patient experience report, Boston.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Donna C Ugboaja, MD - Chelsea, MA - Addiction Medicine, Family Medicine — May 4, 2026
- Physician Spotlight: Dr. Gilberto Sustache, Jr., Opens MDVIP Family Practice in MetroWest Boston - Concierge Medicine Today — Jul 15, 2025
- Dr. Nicole M LaRue, MD, MSC - Wellesley, MA - Internal Medicine — May 26, 2026
- Dr. Whitney L Kress, MD - Needham, MA - Internal Medicine — May 27, 2026
- Dr. Nadia Ounis-Skali, MD - Waltham, MA - Internal Medicine — May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Boston
Beacon Hill Primary Care is an adult primary care clinic affiliated with Mass General Hospital, based in Boston. It offers routine preventive care and treatment for a range of medical conditions, staffed by a small team and located in Beacon Hill, with additional presence in the United Kingdom. Key details: - Organization: Mass General Hospital – Beacon Hill Primary Care - Services: Adult primary care (annual exams and treatment of medical conditions) - Location: Boston, Massachusetts (Beacon Hill area) - Website: massgeneral.org/beaconhill - Size: Very small practice (2 employees currently) - Contact: 617-726-4900 Note: The listing indicates a minor, international presence and very small workforce, focusing on core primary care services under the Mass General umbrella.
South Boston Community Health Center (SBCHC) is a private, nonprofit 501(c)(3) health organization based in South Boston, MA. It delivers primary, preventive, and some specialty care to the South Boston community, operating from a modern two-building facility and a satellite site in the Seaport district. The center employs about 74 staff (with YoY growth) and serves over 70,000 visits annually, reaching roughly half of South Boston’s population. SBCHC emphasizes accessible care for all, guided by a mission that “all who seek care are welcome here.” Key details: - Type: Nonprofit hospital/health center - Headquarters: South Boston, MA - Services: Primary, preventive, and specialty health care - Locations: Multiple sites in Boston, including 409 West Broadway (HQ) and 505 Congress St - Annual revenue: ~$31.2 million - Website: sbchc.org - Contact: 617-269-7500 If you’re looking for SBCHC’s home page, this page centers on who they are, their mission, services, locations, and basic organizational stats.
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