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About

South Boston Community Health Center (SBCHC) is a private, nonprofit 501(c)(3) health organization based in South Boston, MA. It delivers primary, preventive, and some specialty care to the South Boston community, operating from a modern two-building facility and a satellite site in the Seaport district. The center employs about 74 staff (with YoY growth) and serves over 70,000 visits annually, reaching roughly half of South Boston’s population. SBCHC emphasizes accessible care for all, guided by a mission that “all who seek care are welcome here.” Key details: - Type: Nonprofit hospital/health center - Headquarters: South Boston, MA - Services: Primary, preventive, and specialty health care - Locations: Multiple sites in Boston, including 409 West Broadway (HQ) and 505 Congress St - Annual revenue: ~$31.2 million - Website: sbchc.org - Contact: 617-269-7500 If you’re looking for SBCHC’s home page, this page centers on who they are, their mission, services, locations, and basic organizational stats.

Clinic Type

Primary Care

Address

South Boston, MA

Phone

6174647642

Email

youth@sbchc.org

Opening Hours

Mon–Thu 10:30am–7pm; Fri 8:30am–5:30pm; Sat 9am–1pm (Urgent Care locations listed on site)

Emergency Care

Urgent Care (same-day appointments)

Services Offered

  • Family Medicine
  • Internal Medicine
  • Urgent Care
  • Pediatrics
  • OB/GYN
  • Behavioral Health
  • Eye Care
  • On-site Pharmacy
  • Lab Services
  • Radiology
  • Mammography
  • Cardiology
  • Dermatology
  • Gastroenterology
  • Nephrology
  • Pulmonology
  • Sports Medicine
  • Interpreter Services
  • Health Insurance Services
  • Substance Abuse
  • Emergency/Urgent Care
  • Dental Care
  • Adult Medicine
  • Adult and Pediatric Dental Care
  • Pharmacy

Insurance & Payment

Languages Spoken

Current Offers

Urgent Care — Same Day Appointments

FAQs

Do you accept new patients?

Yes, including urgent care and various services.

Awards & Accreditations

  • MHQP Patient Experience Award
  • Boston Magazine Top Doctor (Dr. Carolyn Arnold)
  • Dr. Arnold — Boston Mag Top Doctor
  • Top Doctor by Boston Magazine 2026

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 3 stars (2 reviews)

Patients praise

  • High-quality, attentive, and compassionate care from primary care and pediatric providers
  • Effective and well-organized practice operations
  • Strong patient-provider communication and feeling heard by doctors
  • Valued community-based approach and weekend hours

Common complaints

  • Difficulty booking appointments as a new patient
  • Poor communication and lack of follow-up regarding services like contact lenses and glasses
  • Issues with unprofessional staff or service responsiveness in specific departments like eye care

"The pediatrics department is amazing, all of the doctors/nurses are highly skilled and very kind. The Saturday hours are so helpful when sickness strikes on the weekends."

LocalityBiz patient review

"No communication at this office, and it appears no one does their job and contact you when your contacts come in. If I could give 0 stars I would."

LocalityBiz patient review (Eye Care department)

"I feel that it is a well-oiled machine... They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced."

SBCHC patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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