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Clinic Type

Behavioral Health

Address

—

Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health clinic
  • Resource and Referral system services? (NRRS)

Insurance & Payment

—

Languages Spoken

—

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Boys Town Center for Behavioral Health): 3.1 stars (15 reviews)
  • BBB (Boys Town): 2.1/5 stars (Customer reviews (count not shown in snippet))

Patients praise

  • Some reviewers describe helpful, supportive care and improved well-being
  • Some reviewers describe staff as caring/communicative and going above and beyond
  • Operational/availability issues are reported (delay in getting an appointment), but not all experiences are negative

Common complaints

  • Allegations of staff mistreatment/physical harm and resulting trauma in therapy
  • Complaints about poor treatment of children and calls to ‘steer clear’
  • Criticism of intake/referral/appointment delays (months-long wait)
  • BBB customer reviews are very low, and at least one narrative alleges lack of urgency regarding substance-use monitoring and treatment

"“They should not be touching children at all! Steer clear!”"

— Birdeye review excerpt (Boys Town Center for Behavioral Health)

"“Wonderful experience during a very troubling time. They help, care and support we received was truly a blessing.”"

— Birdeye review excerpt (Boys Town Center for Behavioral Health)

"“Sent to Boys Town in 1964 as a ward…[customer review]…Nobody at boy town will hear my story.”"

— BBB customer review excerpt (Boys Town)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Boys Town, NE·Behavioral Health

Boys Town National Research Hospital is a nonprofit pediatric hospital and research center founded in 1977, based in Boys Town, Nebraska, with multiple Omaha-area offices and an international presence. It offers comprehensive pediatric medical and surgical care, including specialized behavioral health services. The hospital operates more than 25 pediatric specialties (notably orthopedics, ENT/audiology, gastroenterology, ophthalmology, pulmonology, and development/behavioral pediatrics), and provides inpatient, outpatient, and pediatric intensive care (PICU) on campus. It employs around 374 staff and over 100 physicians/providers, supported by a strong focus on clinical care and research in hearing, communication disorders, visual impairment, pediatric neuroscience, and related behavioral health programs. For behavioral health specifically, Boys Town provides development and behavioral pediatrics, residential treatment, and various behavioral health services as part of its broad pediatric care offerings. The main campuses include HQ at Boys Town and additional locations in Omaha, Nebraska, with a notable emphasis on serving children and families through integrated clinical and research efforts.

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Boys Town, NE·Behavioral Health

The Center for Behavioral Health at Boys Town is part of the Boys Town organization, a nonprofit focused on child and family well-being with a global presence (including 8 countries). The site highlights Boys Town’s large staff (approximately 902 people), multiple offices (12 locations with HQ in Omaha, NE), and a range of services and roles, notably in behavioral health and pediatric care. Specific job postings include roles such as Behavioral Health Tech, Provisional Substance Use Therapist at the Center for Behavioral Health in Omaha, RN positions in pediatric and primary care clinics, an MRI Technologist, and a Senior Staff Audiologist, among others. The organization operates from its headquarters in Omaha and maintains offices across the U.S. and internationally.

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