Frontier Health - Bristol Behavioral Health Services
Behavioral Health/Mental Health • Bristol, TN
About
Frontier Health is a nonprofit mental health and substance-use services provider based in Gray, Tennessee, serving adults, children, and youth across 64 sites in Northeast Tennessee and Southwest Virginia. Core offerings include crisis response and stabilization, mental health care, addiction treatment (including co-occurring disorders), intellectual and developmental disabilities services, and vocational/recovery programs. The organization operates a Crisis Stabilization Unit and provides 24/7 crisis support to area hospitals, schools, and community partners. They emphasize accessible, high-quality care and serve a broad regional footprint with multiple offices. If you’re specifically looking for Bristol-area behavioral health services, Frontier Health operates in the region and can route to crisis or ongoing mental health and substance-use treatment through its network. Contact: 1-423-467-3600 or fhinfo@frontierhealth.org.
Clinic Type
Behavioral Health/Mental Health
Address
1145 Volunteer Parkway Bristol, TN 37620
Phone
4239289062
fhinfo@frontierhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 2.9 / 5 stars (55 reviews)
- Rehab.com: 2.59 / 5 stars (52 reviews)
Patients praise
- Comprehensive range of services including mental health and substance abuse treatment
- Tailored programs for specific groups and co-occurring disorders
Common complaints
- Difficulty in getting timely appointments or enrollment in treatment programs
- Communication issues regarding follow-up and scheduling
"I have been trying to have Frontier Health. Get me into a drug treatment program for months now. They told me that a woman would be calling me to talk to me about this. I believe that I must have missed the call. So I'm going to call Bristol Behavioral Health Services right now. To see just what's going on with this person that's supposed to be calling me."
— Birdeye (Review by Travis Lee R.)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Margaret L. Cress - Marriage And Family Therapist Specialist in Bristol, TN — May 14, 2026
- Frontier Health Expands Virtual Behavioral Health Urgent Care to Community - Frontier Health — Apr 28, 2026
- Program offers same-day or next-day appointments — Apr 29, 2026
- Frontier Health expands access to behavioral health services across the region | Kingsport Times News — Mar 21, 2026
- Tennessee provider expands virtual behavioral health urgent care - Becker’s Behavioral Health — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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