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Infectious Disease Clinic – Bristol at Ballad Health Bristol - Ballad Health Bristol hosts an Infectious Disease Clinic as part of its broader Bristol, TN medical services network. - The clinic is integrated with Ballad Health’s system of hospitals and outpatient facilities, offering specialty care within its Bristol location. - For specifics on services, providers, hours, and appointment availability, contact Ballad Health Bristol directly or visit Ballad Health’s website and search for the Infectious Disease Clinic or Ballad Health Medical Group in Bristol.

Clinic Type

Infectious Disease

Address

Bristol Regional Medical Center, Bristol, VA

Phone

+18338225523

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Infectious disease clinical care
  • consultations
  • outpatient services

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Local business directories, Yelp, and hospital quality reporting sites: Generally positive for specific clinic staff; mixed for broader hospital services (Limited specific online reviews for the clinic; general hospital reviews vary)

Patients praise

  • Knowledgeable and professional medical staff
  • Personalized and respectful care reported by clinic patients
  • Effective diagnostic and treatment services for complex infections
  • Majority of hospital patients report positive communication with nurses and doctors

Common complaints

  • Billing and collections disputes
  • Long wait times for emergency and clinic services
  • Communication issues with staff/administration
  • Frustration with hospital administrative processes and policies

"All the people in this office have to be the nicest most caring people I've I've come in contact with. I have been a patient there for many years and I can tell you if not for them I would have not been here today to write this review."

— Patient review (LocalityBiz)

"I have never been more disappointed in our local healthcare system in my life…the administration at this Bristol Regional Medical- Ballad Health is to blame…very disappointing experience during a time of absolute trauma."

— Patient complaint (HospitalStats)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Bristol Health (Bristol Hospital) is a nonprofit healthcare provider founded in 1921 and based in Bristol, CT. Key points: - Services: Comprehensive hospital care including emergency services, a 50,000 sq ft surgical center, maternity with single-room model, ICU, behavioral health, orthopedics/spine, breast health, sleep center, gastroenterology, diagnostic imaging (CT/PET/MRI), and inpatient/outpatient rehabilitation. - Mission: Committed to community wellness with compassionate care and advanced medical solutions. - Recognition: Noted for service excellence and national recognition in patient care. - Locations: Headquarters at 41 Brewster Road, Bristol, CT; additional offices in the U.S. (3 total) and the United Kingdom. - Contact: Main phone 860.585.3000. For Infectious Disease-specific services, Bristol Health would typically provide infectious disease consultations, infection prevention measures, and related outpatient testing through its hospital and specialty departments, though explicit Infectious Disease programs aren’t detailed in the summary. For precise infectious disease offerings, contact the hospital directly or visit bristolhealth.org.

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