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About

The Hospital of Central Connecticut (THOCC) is a nonprofit, 414-bed acute-care community teaching hospital with campuses in New Britain and Southington, Connecticut. Founded in 2006 from the merger of New Britain General and Bradley Memorial, THOCC is part of the Hartford HealthCare network. It operates five offices across the U.S., employs about 606 staff, and offers a range of services through its integrated health system, including orthopedics, physical therapy and rehabilitation, and ambulatory/acute care. Key leadership includes Chief of Medicine and Nursing Director, with various department heads supporting ambulatory surgery, radiology, cardiovascular services, facilities, and behavioral health. Main headquarters: 100 Grand Street, New Britain, CT 06050. Contact numbers: 860-224-5011, 860-276-5000.

Clinic Type

Infectious Disease

Address

81 Meriden Ave., Southington, CT 06489; 100 Grand Street, New Britain, CT 06050; North Mountain RoadPlain? - (incomplete data)

Phone

Phone 860.276.5000; Outpatient Clinic 860.224.5261; Hartford HealthCare Medical Group Outpatient Diagnostic - Plainville; Phone 860.

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Infectious Diseases Director
  • Joseph G. Garner, M.D. — Infectious Diseases Director
  • Infectious Disease Specialists
  • Virginia M. Bieluch, M.D. — Infectious Disease Specialist
  • Jennifer A. Clark, M.D. — Infectious Disease Specialist
  • Ulysses Wu, M.D. — Infectious Disease Specialist

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HospitalsandClinics.com: 3 / 5 (HCAHPS score) (360 total reviews (aggregate))
  • Vivian Health: 3.7 / 5 (3 reviews)

Patients praise

  • professional and knowledgeable medical staff in specific departments
  • warm and compassionate environment in specialized clinics like wound care
  • convenient primary care and walk-in services at the Bristol location

Common complaints

  • reports of unprofessional or rude staff behavior
  • concerns regarding nursing staff conduct and accountability
  • mixed experiences regarding patient satisfaction and HCAHPS scores

"The staff here is horrible especially the night shift nurse. They are RACIST and the manager enables their behavior. They lack accountability."

Vivian Health review, March 2026

"At The Hospital of Central Connecticut - Wound Care & Hyperbaric Medicine, patients consistently rave about the warm and compassionate environment fostered by a dedicated team."

PrimaryCareList.com review consensus

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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