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Clinic Type

Primary Care

Address

308 8th Street, Bristol, TN

Phone

+18338225523

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Video and non-video virtual urgent care options; online scheduling; MyChart access

Services Offered

  • Primary care
  • Family medicine
  • Pediatrics
  • Internal medicine
  • Urgent care
  • Vaccinations and preventive care
  • Annual physicals
  • Well-child care
  • Chronic disease management
  • Wellness checks
  • Laboratory services not specified
  • Referrals to specialists not specified

Technology & Equipment

  • MyChart online portal
  • Video/virtual urgent care
  • Online scheduling

Team

  • Ballad Health Medical Associates Family Medicine Team, Board-certified primary care doctors and providers — Primary care team (family medicine and internal medicine)

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Ballad Health Medical Associates Family Medicine in Bristol?

Primary care services for the entire family including infants, children, adults and seniors; preventative care; vaccinations; annual physicals; well-child care; chronic disease management; referrals as needed; online scheduling; MyChart access.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/General listings": Limited (reviews are sparse across platforms)" (3 reviews mentioned on one platform")

Patients praise

  • Friendly and attentive providers
  • Great staff atmosphere

Common complaints

  • Potential confusion with other medical services in the area regarding billing and bedside manner in emergency contexts

"Dr. Collins addressed every concern I had with care and listened to everything I had to say. He was not in any rush and was very personable and friendly.""

Yelp"

"Great staff! I feel like I'm with extended family while there.""

Yelp"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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