PRIMARY CARE CLINICS: EAST BRONX
Primary Care • Bronx, NY
Clinic Type
Primary Care
Address
1621 Eastchester Road, Bronx, NY 10461
Phone
(718) 405-8040
newshelterpatient@montefiore.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
All health care providers listed here are required to provide services in patients’ preferred language.
Languages Spoken
—
Pricing
Current Offers
fee scale
Assistance Available
What Patients Say
Overall sentiment across review platforms: mixed
- Oak Street Health (Simpson Primary Care): Mixed rating based on 182 reviews (182)
- BronxCare Medical and Dental at Poe: 2.5 out of 5 stars (186)
- Perry Avenue Family Medical Center: 4.5 out of 5 stars (600+)
- Dr. Rikhil Kochhar: 4.8 out of 5 stars (19)
- Dr. Andrea Perez (Certainly Health): 4.54 out of 5 stars (207)
Patients praise
- Compassionate, attentive, and knowledgeable physicians who explain conditions clearly
- Friendly and helpful supporting nursing and lab staff
- Convenient "one-stop" medical services in some facilities
- Prompt service reported by some patients at specific locations
- Professional and kind front-desk staff at certain practices
Common complaints
- Long wait times, sometimes extending several hours
- Poor communication from office staff, including failure to return calls or provide follow-ups
- Difficulties with scheduling, including issues with insurance verification or being turned away without being seen
- Rudeness or unprofessionalism among front desk and administrative staff
- Overcrowded waiting areas raising safety concerns
"Excellent service, starting from the front desk... Dr. Andrea Perez herself, all her office staff are very kind and professional. They make me feel listened to, cared for."
— Certainly Health patient review for Dr. Andrea Perez"While Dr. Lee- Rey is a good doctor, however, the wait time is horrendous (can wait an average of 2 or more hours)."
— Healthgrades patient review for Dr. Elizabeth Lee-Rey"I came to the office for nothing. They wasted my time.>:("
— LocalityBiz review for Essen Health CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Inside Bronx Treatment Center: A One-Stop Destination for Healthcare in the Bronx | PIX11 — Jun 25, 2026
- Introducing the Patricia Bauman Center for Integrated Geriatrics Care, Offering Comprehensive Geriatrics Services to Older Patients in the Bronx | Montefiore Einstein — Jul 18, 2025
- London A. Romero - Nurse Practitioner in Nanuet, NY — May 14, 2026
- Rivera and Union Community Health Center Announce $1.15M for Bronx Dental Clinic Expansion - Norwood News — Sep 18, 2025
- Dr. Elizabeth M. Lutas, MD - Internal Medicine Physician in Bronx, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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