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Clinic Type

Primary Care

Address

Bronx, NY (locations in Bronx)

Phone

888-898-6762

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (in-person, phone, or video visits)

Services Offered

  • Primary care
  • Chronic condition care
  • Wellness & preventive care
  • Immunizations
  • Behavioral health
  • Podiatry
  • Specialty care referrals
  • Laboratory testing services
  • Pharmacy
  • Medicare/Medicaid support
  • Care coordination
  • Mail-order prescriptions

Insurance & Payment

  • Medicare
  • Medicare Advantage
  • Wellcare
  • UnitedHealthcare
  • Essence Healthcare
  • WholeCare
  • Aetna
  • Blue Cross Blue Shield
  • Wellpoint
  • MeridianComplete
  • Scan Health Plan
  • Jefferson Health Plans
  • Healthfirst
  • Independence Blue Cross
  • Anthem
  • Cigna
  • Humana

Medicare and Medicare Advantage plans accepted; specific carrier details listed on site.

Schedule an appointment, Telehealth/Video visits, In-person visits

Languages Spoken

  • Spanish
  • English
  • multiple languages (staff speak a number of languages)

Current Offers

Become a Patient — null

FAQs

Do you accept Medicare?

Yes, our Bronx, NY doctors take Medicare and Medicare Advantage insurance plans.

How can I schedule an appointment?

Call (888) 898-6762 or schedule online.

Do you offer behavioral health services?

Yes, our care teams can coordinate mental healthcare as part of comprehensive primary care.

Can I schedule an appointment online?

Yes, you can schedule an appointment online or request an appointment through the site.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ColumbiaDoctors: 5.0/5.0 (474)
  • Oak Street Health: N/A (Average of surveys) (23)
  • Healthgrades: 3.8/5.0 (13)
  • Zocdoc: 4.87/5.0 (852)

Patients praise

  • Providers who are attentive, active listeners, and take time to address concerns
  • Effective communication and clear explanations from doctors
  • High levels of satisfaction with personalized preventive care plans
  • Strong doctor-patient rapport leading to recommendations and loyalty
  • Access to bilingual or multilingual providers enhancing communication

Common complaints

  • Long wait times for appointments and in-office visits
  • Challenges with appointment scheduling and cancellations
  • Difficulties accessing sub-specialty services and referrals
  • Systemic barriers including transportation, language gaps, and insurance confusion
  • Feeling rushed during appointments due to high provider caseloads
  • Abrupt provider departures leading to continuity of care issues

"I love my doctor she listens to me and doesn’t rush or brush off my concerns. She is awesome..."

Oak Street Health patient review

"Dr. Epstein was my PCP and I was very happy with his care... He abruptly left... which was quite alarming and a major let down."

Oak Street Health patient review

"patients experience long wait times for primary care... and these appointments are scheduled on multiple dates and locations causing patients to miss work..."

BLHC PPS Community Needs Assessment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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