Brigham and Women's Primary Care Associates of Brookline
Urgent Care • Brookline, MA • 1 (Brookline) locations
Clinic Type
Urgent Care
Address
Brigham and Women’s Primary Care Associates of Brookline, One Brookline Place, Suite 225, Brookline, MA 02445
Phone
(857) 307-4400
bwhperks@partners.org
Opening Hours
Office Hours: Monday through Friday, 6:45am - 5:45pm; Office Telephone Hours: Monday through Friday, 9:00am - 5:00pm
Telehealth
E-visits and virtual visits are available at this location.
Emergency Care
Call 911 or go to nearest emergency department for life-threatening emergencies
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, LocalityBiz, MagicPin, MapQuest/Yelp aggregation: Generally low, often cited around 2 stars on various platforms
Patients praise
- Some patients report professional and good quality medical care
- Convenient location/lab access for some users
- Occasional praise for specific providers being kind and attentive
Common complaints
- Unprofessional, disrespectful, or rude front desk and administrative staff
- Difficulties with scheduling, insurance billing errors, and referral processing
- Perceived lack of empathy or care from medical staff
- High turnover of providers
- General dissatisfaction with communication and office management
"The receptionist I spoke with was incredibly disrespectful... she hung up on me."
— LocalityBiz review (Luci Mehr)"Twice they have made clerical errors regarding insurance that I have had to pay/ or take hours of my time to fight. The front desk staff is lovely, the office manager has never returned my call."
— A-Better-Place.com user review"Quality of care was professional and very good with staff who interact with and listen to patients."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CVS and MGB want to collaborate to provide primary care — Jul 31, 2025
- Dr. Whitney L Kress, MD - Needham, MA - Internal Medicine — May 27, 2026
- Dr. Nicole M LaRue, MD, MSC - Wellesley, MA - Internal Medicine — May 26, 2026
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
- Healthcare Associates Expands Access with Safe, Convenient Telehealth Options for Patients - Harvard Medical Faculty Physicians — Oct 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Brookline
Mass General Brigham (MGB) is a nonprofit, integrated health system based in the Greater Boston area. It encompasses major hospitals (Massachusetts General Hospital and Brigham and Women’s Hospital), specialty and community hospitals, home care, urgent care, and a health plan, with Harvard Medical School as a primary teaching affiliate. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue. The system has faced cost and expansion scrutiny, including a system-wide Performance Improvement Plan in 2022 and subsequent cost-reduction efforts. In late 2020, it rebranded from Partners HealthCare to Mass General Brigham to unify its identity. The organization is headquartered in Somerville, MA, and operates across Massachusetts and southern New Hampshire, with a broader presence noted in international references. If you’re seeking an Express Care facility in Brookline, I can look up current locations and hours.
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, serving Massachusetts and southern New Hampshire. It encompasses Mass General Hospital and Brigham and Women’s Hospital, plus specialty and community hospitals, home care, urgent care, and a licensed health plan. MGB is a principal teaching affiliate of Harvard Medical School and employs about 82,000 people. If you’re specifically seeking urgent care in Brookline, note that MGB operates a network of locations and affiliated facilities across the region. For Brookline, you would typically look to nearby MGB-affiliated urgent care options or partner facilities within the Greater Boston area. The official MGB site lists hospital and service locations, but it does not specify a dedicated “Urgent Care – Brookline” location in the provided highlights. To confirm current Brookline urgent care availability, check: - MGB website locations page - MGB Health Plan or affiliated hospital networks for urgent care centers near Brookline - Call the MGB customer service or the specific hospital campuses (e.g., Brigham and Women’s, Massachusetts General) for nearest urgent care options Key context: - Headquarters: Somerville, MA (with major campuses in Boston and surrounding cities) - Major hospitals: Massachusetts General Hospital; Brigham and Women’s Hospital - Affiliations: Harvard Medical School - Services: Comprehensive health system including urgent care through affiliated centers and community clinics If you want, I can search for the exact Brookline urgent care option within the MGB network and provide the address, hours, and services.
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