Live
Read more

Clinic Type

Urgent Care

Address

Brigham and Women’s Primary Care Associates of Brookline, One Brookline Place, Suite 225, Brookline, MA 02445

Phone

(857) 307-4400

Email

bwhperks@partners.org

Opening Hours

Office Hours: Monday through Friday, 6:45am - 5:45pm; Office Telephone Hours: Monday through Friday, 9:00am - 5:00pm

Telehealth

E-visits and virtual visits are available at this location.

Emergency Care

Call 911 or go to nearest emergency department for life-threatening emergencies

Services Offered

  • Urgent care
  • Same-day appointments
  • Routine examinations
  • Screenings
  • Complex diagnostic evaluation
  • Treatment and referral
  • Telephonic coverage
  • Emergency guidance
  • Nurse triage
  • On-call physician service
  • Wheelchair-accessible facility
  • Early morning appointments
  • Parking (garage and on-street)
  • MBTA-accessible (Green Line Riverside D, Health Street E)
  • Multiple bus routes (#39, #66)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, LocalityBiz, MagicPin, MapQuest/Yelp aggregation: Generally low, often cited around 2 stars on various platforms

Patients praise

  • Some patients report professional and good quality medical care
  • Convenient location/lab access for some users
  • Occasional praise for specific providers being kind and attentive

Common complaints

  • Unprofessional, disrespectful, or rude front desk and administrative staff
  • Difficulties with scheduling, insurance billing errors, and referral processing
  • Perceived lack of empathy or care from medical staff
  • High turnover of providers
  • General dissatisfaction with communication and office management

"The receptionist I spoke with was incredibly disrespectful... she hung up on me."

LocalityBiz review (Luci Mehr)

"Twice they have made clerical errors regarding insurance that I have had to pay/ or take hours of my time to fight. The front desk staff is lovely, the office manager has never returned my call."

A-Better-Place.com user review

"Quality of care was professional and very good with staff who interact with and listen to patients."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Brookline

Brookline, MA·Urgent Care

Mass General Brigham (MGB) is a nonprofit, integrated health system based in the Greater Boston area. It encompasses major hospitals (Massachusetts General Hospital and Brigham and Women’s Hospital), specialty and community hospitals, home care, urgent care, and a health plan, with Harvard Medical School as a primary teaching affiliate. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue. The system has faced cost and expansion scrutiny, including a system-wide Performance Improvement Plan in 2022 and subsequent cost-reduction efforts. In late 2020, it rebranded from Partners HealthCare to Mass General Brigham to unify its identity. The organization is headquartered in Somerville, MA, and operates across Massachusetts and southern New Hampshire, with a broader presence noted in international references. If you’re seeking an Express Care facility in Brookline, I can look up current locations and hours.

VerifiedOnline bookingEmergency careSince 1994
Brookline, MA·Urgent Care

Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, serving Massachusetts and southern New Hampshire. It encompasses Mass General Hospital and Brigham and Women’s Hospital, plus specialty and community hospitals, home care, urgent care, and a licensed health plan. MGB is a principal teaching affiliate of Harvard Medical School and employs about 82,000 people. If you’re specifically seeking urgent care in Brookline, note that MGB operates a network of locations and affiliated facilities across the region. For Brookline, you would typically look to nearby MGB-affiliated urgent care options or partner facilities within the Greater Boston area. The official MGB site lists hospital and service locations, but it does not specify a dedicated “Urgent Care – Brookline” location in the provided highlights. To confirm current Brookline urgent care availability, check: - MGB website locations page - MGB Health Plan or affiliated hospital networks for urgent care centers near Brookline - Call the MGB customer service or the specific hospital campuses (e.g., Brigham and Women’s, Massachusetts General) for nearest urgent care options Key context: - Headquarters: Somerville, MA (with major campuses in Boston and surrounding cities) - Major hospitals: Massachusetts General Hospital; Brigham and Women’s Hospital - Affiliations: Harvard Medical School - Services: Comprehensive health system including urgent care through affiliated centers and community clinics If you want, I can search for the exact Brookline urgent care option within the MGB network and provide the address, hours, and services.

VerifiedOnline bookingSince 1994

See all urgent care clinics in Brookline

Comparing your options?

See other urgent care clinics in Brookline, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics