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Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, serving Massachusetts and southern New Hampshire. It encompasses Mass General Hospital and Brigham and Women’s Hospital, plus specialty and community hospitals, home care, urgent care, and a licensed health plan. MGB is a principal teaching affiliate of Harvard Medical School and employs about 82,000 people. If you’re specifically seeking urgent care in Brookline, note that MGB operates a network of locations and affiliated facilities across the region. For Brookline, you would typically look to nearby MGB-affiliated urgent care options or partner facilities within the Greater Boston area. The official MGB site lists hospital and service locations, but it does not specify a dedicated “Urgent Care – Brookline” location in the provided highlights. To confirm current Brookline urgent care availability, check: - MGB website locations page - MGB Health Plan or affiliated hospital networks for urgent care centers near Brookline - Call the MGB customer service or the specific hospital campuses (e.g., Brigham and Women’s, Massachusetts General) for nearest urgent care options Key context: - Headquarters: Somerville, MA (with major campuses in Boston and surrounding cities) - Major hospitals: Massachusetts General Hospital; Brigham and Women’s Hospital - Affiliations: Harvard Medical School - Services: Comprehensive health system including urgent care through affiliated centers and community clinics If you want, I can search for the exact Brookline urgent care option within the MGB network and provide the address, hours, and services.

Clinic Type

Urgent Care

Address

Brookline, MA (Mass General Brigham Urgent Care center in Brookline)

Phone

844-377-4199

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urgent care
  • Walk-in medical care for adults and children three years of age or older
  • Virtual urgent care
  • In-person urgent care services
  • Non-life-threatening illness and injury care

Insurance & Payment

Walk-in information phone number: 844-377-4199

Languages Spoken

FAQs

What patients does the urgent care serve?

Walk-in medical care for adults and children three years of age or older.

What is the contact number for walk-in information?

For walk-in information, call 844-377-4199.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UrgentCareMap: 4.1/5 stars (166 reviews)
  • Boston Consumers' Checkbook: N/A (2 ratings) (2 reviews)

Patients praise

  • Staff are frequently described as kind, professional, and helpful when interacting with patients directly
  • Capable of handling minor issues effectively such as lacerations or minor procedures
  • Efficiency noted in some instances with quick seen-times

Common complaints

  • Long wait times, often reported as multiple hours even when arriving early
  • Dissatisfaction with billing practices and unexpected charges
  • Occasional reports of dismissive or unhelpful medical advice/providers
  • Some complaints regarding unprofessional or rude staff interactions
  • Concerns over misdiagnosis or insufficient care for serious conditions

"The desk people and health providers at this place are perfectly fine good people but the entities that run this place are profoundly evil and money hungry."

LocalityBiz review

"You'll wait for many many hours (probably 3-4) just to get into a patient room and then have to wait another 1+ hours once you get in the patient room. The providers are nice and helpful, but you will lose your entire day waiting to see them"

LocalityBiz review

"They're a fine intermediate to avoid ER and they'll tell you if they think you should escalate. I did get misdiagnosed with flu once... I'd go for sprains, throat cultures, lacerations, but nothing serious."

Boston Consumers' Checkbook review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Brookline, MA·Urgent Care

Mass General Brigham (MGB) is a nonprofit, integrated health system based in the Greater Boston area. It encompasses major hospitals (Massachusetts General Hospital and Brigham and Women’s Hospital), specialty and community hospitals, home care, urgent care, and a health plan, with Harvard Medical School as a primary teaching affiliate. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue. The system has faced cost and expansion scrutiny, including a system-wide Performance Improvement Plan in 2022 and subsequent cost-reduction efforts. In late 2020, it rebranded from Partners HealthCare to Mass General Brigham to unify its identity. The organization is headquartered in Somerville, MA, and operates across Massachusetts and southern New Hampshire, with a broader presence noted in international references. If you’re seeking an Express Care facility in Brookline, I can look up current locations and hours.

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