Orthopedics and Sports Medicine - Buffalo, NY - Kaleida Health
Orthopedics • Buffalo, NY • Since 1998
About
Kaleida Health is a nonprofit, large healthcare network based in Buffalo, NY, and the region’s largest provider in Western New York. It operates five hospitals in the Buffalo–Niagara Falls metro area and offers comprehensive services including orthopedics and sports medicine, trauma and emergency care, maternity, pediatric care, cardiovascular care, robotic-assisted surgery, and other specialty programs. The system emphasizes advanced technology, education, prevention, and comprehensive care across long-term care, home care, and hospital services. For orthopedic and sports medicine specifically, Kaleida Health provides orthopedic care, musculoskeletal services, and related sports medicine programs within its network, supported by affiliated facilities and specialists in the Buffalo area. If you need exact orthopedic program locations or physician listings, I can pull those details.
Clinic Type
Orthopedics
Address
100 High Street, Buffalo, NY 14203
Phone
(716) 859-5600
armostiller@kaleidahealth.org=
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary (CMS HCAHPS data): 2 out of 5 stars (3,116 patient surveys (system-wide))
- Yelp (brand-wide): 2.5 out of 5 stars (297 reviews)
Patients praise
- Highly rated orthopedic surgeons and specialists identified via professional ranking sites
- Specific patient success stories highlighting life-changing outcomes for joint replacements and sports medicine procedures
- Some patients report professional and efficient experiences at affiliated specialized clinics
Common complaints
- Reports of poor communication and unorganized staff/processes
- Complaints regarding long wait times and scheduling issues
- General dissatisfaction with hospital management and administrative responsiveness
- Low patient satisfaction ratings for the broader health system
"They don't listen to you when you try to explain your problem... I would never go there in my life."
— Yelp review of Buffalo General Medical Center"Dr. Rachala was the complete opposite... He took time to explain my options and his recommendation."
— Patient testimonial regarding UBMD Orthopaedics & Sports MedicineSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dustin D. Morgan, MD - UBMD Orthopaedics & Sports Medicine Doctors – Buffalo, Niagara Falls, New York — Mar 15, 2021
- Doctor/Provider Listing - UBMD Physicians' Group - University at Buffalo — Jun 22, 2026
- New York hospital adds orthopedic surgeon - Becker’s Spine Review — Oct 8, 2025
- Millard Fillmore Suburban Hospital recognized for higher-quality ... — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics clinics in Buffalo
Excelsior Orthopaedics & Sports Medicine in Buffalo, NY offers comprehensive orthopedic care for muscle, bone, and joint pain with advanced treatment options and convenient, world-class service. Founded in 2002 and headquartered in Amherst, NY, the practice operates 9 offices across the Buffalo region (including Buffalo and Orchard Park) with a team of skilled physicians and a focus on efficient recovery. Key details: - Industry: Medical Practices (private) - Services: Orthopedic care, sports medicine, advanced treatments - Locations: 9 offices in the Buffalo area (e.g., 4020 Sheridan Dr, Buffalo; 240 Red Tail, Orchard Park) - Contact: info@excelsiorortho.com | 716-250-9999 - Website: excelsiorortho.com - Private company, approx. 187 employees, $4.3M annual revenue (as reported)
UBMD Orthopaedics & Sports Medicine is a private medical practice with 150 employees, headquartered in Cheektowaga, NY. They provide orthopaedic, sports medicine, and concussion care across offices in Buffalo, Amherst, Niagara Falls, Orchard Park, Depew, and Williamsville. The team includes surgeons, sports medicine specialists, physical therapists, and athletic trainers who serve as team doctors for the Buffalo Bills, Sabres, Bandits, University at Buffalo, ECC, and other local programs. They treat patients of all ages, including pediatrics, and operate a multi-location care network with connections to local sports and education institutions.
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