Southeast Iowa Regional Medical Center - West Burlington Campus
Emergency Medicine • Burlington, IA
About
Southeast Iowa Regional Medical Center - West Burlington Campus is a Level IV trauma care facility located at 1221 South Gear Avenue in West Burlington, Iowa. The facility provides emergency medicine services, trauma care, and emergency department services as part of its trauma program.
Clinic Type
Emergency Medicine
Address
1221 South Gear Avenue West Burlington, IA 52655
Phone
319-768-4742
jwerner@greatriverhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Team
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 3.3 out of 5 stars (6 reviews)
- HospitalStats.org: Average
Patients praise
- doctors and nurses generally praised for clear communication and professionalism
- positive interactions with specific staff members who are described as thorough and approachable
- clean facilities reported by some patients
Common complaints
- reports of staff not responding promptly to patient requests
- complaints regarding rude or snarky behavior by staff in certain departments, such as OB/GYN
- negative experiences with specific emergency room personnel regarding perceived lack of care or insensitivity
"NIGHT BEFORE LAST I W2AS IN THE E.R ... I CAN,T 3EMBER THE DR. NAME BUT I KNOW YOU CAN ... IT UP. HE ... INSENTIVE ... NON CAREING, ... DR. I ... EVER ENCOUNTER ... IN MY 78 YEARS.SOMETHING NEEDS TO BE DONE ABOUT HIM."
— HospitalStats.org patient review"Ever single person in their OB GYN department starting at the front desk is rude and snarky! I would not recommend any department in this hospital to anyone"
— Yelp review"Dr. Ebinger is very professional and explained everything. ... We really like Dr. Blacker. He is very approachable and great with kids young to old."
— Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CMS gives SEIRMC four stars | The Hawk Eye - Burlington, Iowa | mississippivalleypublishing.com — Jul 9, 2026
- SEIRMC West Burlington reports chemical spill — Feb 3, 2026
- Great River Mental Health Therapy Clinic | Daily Gate City - Keokuk, Iowa | mississippivalleypublishing.com — Jun 26, 2026
- 1 injured, hazmat, crews respond to surgery department at Southeast Iowa Regional Medical Center — Feb 3, 2026
- One injured in hazmat incident at SEIRMC-WB campus - Pen City Current — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Burlington
Great River Health is a nonprofit regional health system based in West Burlington, Iowa, serving southeast Iowa, west-central Illinois, and northeast Missouri. It operates Southeast Iowa Regional Medical Center (with campuses in West Burlington and Fort Madison) and Henry County Health Center (Mount Pleasant), plus more than 30 clinics across Iowa. Key points: - Hospitals: Southeast Iowa Regional Medical Center (West Burlington and Fort Madison) and Henry County Health Center (Mount Pleasant). - Services: Acute, rehabilitative, skilled, and long-term care; primary, specialty, urgent care; 30+ clinics offering cardiology, general/vascular surgery, hematology, infectious diseases, mental health, nephrology, oncology, ophthalmology, orthopedics, pediatrics, podiatry, pulmonology, rheumatology, urology, weight loss, women’s health, wound & hyperbaric medicine, and more. - Locations: Clinics in Burlington, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, New London, Wapello, Wayland, West Burlington, Winfield; additional pharmacy and medical equipment services (Heritage). Walk-in clinic note: - Southeast Iowa Regional Medical Center operates walk-in/urgent care at its West Burlington campus as part of its multispecialty network.
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