Urgent & ExpressCare
Urgent Care • Burlington, VT
About
Urgent & ExpressCare services are part of UVM Health (University of Vermont Medical Center) in Burlington, VT. UVM Health is a nonprofit, tertiary-care academic health system serving over 1 million people in Vermont and northern New York, headquartered in Burlington. The organization operates two U.S. offices (including 111 Colchester Ave, Burlington, VT) and supports urgent/express primary care through its network. Contact: main lines include 802-847-0000 and related numbers. Website: uvmhealth.org.
Clinic Type
Urgent Care
Address
790 College Parkway Fanny Allen Campus Colchester, VT 05446-3052
Phone
%2B18023714239
clinicaltrials@uvm.edu
Opening Hours
Walk-in centers are open during normal business hours with extended evening and weekend hours; appointments are not required
Emergency Care
Emergency services available if needed; call 911 or go to the emergency room for serious symptoms
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are your walk-in hours?
Our walk-in centers are open during normal business hours with extended evening and weekend hours; no appointment is needed.
Do you need an appointment for Urgent Care or ExpressCare?
Appointments are not required for Walk-In Care; Urgent Care and ExpressCare locations offer care without an appointment.
What should I do if I have chest pain or signs of a stroke?
Call 911 or go to the emergency room immediately.
Can you treat non-life-threatening injuries and illnesses at Urgent Care/ExpressCare?
Yes, with exam rooms, lab, and diagnostic imaging available.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Fanny Allen Campus/Urgent Care): 3.5 out of 5 stars (8 reviews)
- Yahoo Local (ExpressCare Berlin): 3.0 out of 5 stars
Patients praise
- Staff described as professional, knowledgeable, and caring in many instances
- Clean and well-maintained facilities
- Efficient handling of non-emergency needs compared to emergency rooms
- Convenient access to on-site labs and imaging services
Common complaints
- Long wait times during busy periods
- Perceived lack of empathy or poor bedside manner from specific staff members
- Dissatisfaction with diagnostic thoroughness or treatment plans (e.g., refusal to order certain tests or prescribe specific medications)
- Frustration regarding communication with medical staff
"Every employee seems to thoroughly enjoy working there & shows great care for their patients. It's often quicker than going to other urgent area in the area, and they accept a wide array of insurance."
— Yelp review for Fanny Allen Campus"I seriously don’t understand how you can completely ignore a patients concerns, and completely disregard them and make them feel stupid. They didn’t test me for any illness at all crying out loud…."
— Review for CVMC Express CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health Urgent Care celebrates one year in Burlington — Oct 30, 2025
- Howard Center’s mental health urgent care marks first anniversary — Oct 30, 2025
- Care during crisis: mental health crisis interventions for students – The Vermont Cynic — Apr 23, 2026
- Rep. Becca Balint tours Howard Center's mental health urgent care — Aug 22, 2025
- UVM Emergency Training: CPR, Bleeding Control & Narcan | CAT ECare - News Usa Today — Jan 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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