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About

Urgent & ExpressCare services are part of UVM Health (University of Vermont Medical Center) in Burlington, VT. UVM Health is a nonprofit, tertiary-care academic health system serving over 1 million people in Vermont and northern New York, headquartered in Burlington. The organization operates two U.S. offices (including 111 Colchester Ave, Burlington, VT) and supports urgent/express primary care through its network. Contact: main lines include 802-847-0000 and related numbers. Website: uvmhealth.org.

Clinic Type

Urgent Care

Address

790 College Parkway Fanny Allen Campus Colchester, VT 05446-3052

Phone

%2B18023714239

Email

clinicaltrials@uvm.edu

Opening Hours

Walk-in centers are open during normal business hours with extended evening and weekend hours; appointments are not required

Emergency Care

Emergency services available if needed; call 911 or go to the emergency room for serious symptoms

Services Offered

  • Walk-In Care
  • Urgent Care
  • ExpressCare

Insurance & Payment

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Languages Spoken

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FAQs

What are your walk-in hours?

Our walk-in centers are open during normal business hours with extended evening and weekend hours; no appointment is needed.

Do you need an appointment for Urgent Care or ExpressCare?

Appointments are not required for Walk-In Care; Urgent Care and ExpressCare locations offer care without an appointment.

What should I do if I have chest pain or signs of a stroke?

Call 911 or go to the emergency room immediately.

Can you treat non-life-threatening injuries and illnesses at Urgent Care/ExpressCare?

Yes, with exam rooms, lab, and diagnostic imaging available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Fanny Allen Campus/Urgent Care): 3.5 out of 5 stars (8 reviews)
  • Yahoo Local (ExpressCare Berlin): 3.0 out of 5 stars

Patients praise

  • Staff described as professional, knowledgeable, and caring in many instances
  • Clean and well-maintained facilities
  • Efficient handling of non-emergency needs compared to emergency rooms
  • Convenient access to on-site labs and imaging services

Common complaints

  • Long wait times during busy periods
  • Perceived lack of empathy or poor bedside manner from specific staff members
  • Dissatisfaction with diagnostic thoroughness or treatment plans (e.g., refusal to order certain tests or prescribe specific medications)
  • Frustration regarding communication with medical staff

"Every employee seems to thoroughly enjoy working there & shows great care for their patients. It's often quicker than going to other urgent area in the area, and they accept a wide array of insurance."

— Yelp review for Fanny Allen Campus

"I seriously don’t understand how you can completely ignore a patients concerns, and completely disregard them and make them feel stupid. They didn’t test me for any illness at all crying out loud…."

— Review for CVMC Express Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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