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About

Summary: Family Health Care is a nonprofit healthcare provider founded in 1967 and based in Baldwin, Michigan, with operations including medical, dental, and pharmacy services. The organization serves as a health care employer (about 69 staff) and runs care programs in Cadillac, Michigan, where recent openings include an Information Services Technician and a Patient Care Specialist (LPN, MA, or EMT) to support primary care teams. The group highlights rural and community health focus, practitioner recruitment, and recognition of nursing staff. Contact: main line(s) in Michigan; general inquiries via familyhealthcare.org.

Clinic Type

Pediatrics

Address

520 Cobb St., Cadillac, MI 49601

Phone

231-745-2743

Email

tdouglas@familyhealthcare.org

Opening Hours

7:30 a.m. - 7 p.m.

Services Offered

  • Pediatrics
  • Family Practice
  • Internal Medicine
  • Dental
  • Occupational Health
  • Behavioral Health
  • Laboratory
  • Substance Abuse Counseling
  • Pharmacy

Insurance & Payment

  • Financial Assistance
  • Medicaid
  • Medicare
  • Private Insurance

Financial Assistance Counselor available; Enrollment support

Insurance, Cash, Credit/Debit, Medical Financing (as applicable)

Languages Spoken

  • English

FAQs

Pediatric Dental Scheduling

8 a.m. - 5 p.m. Monday - Friday

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: Varied; some reviews are very positive (5/5) while others are very negative (1/5) (Not aggregated as a total across all platforms)
  • Birdeye (Occupational Health): 1.0 (1)

Patients praise

  • Some patients appreciate friendly, helpful staff members
  • Certain providers are noted as being encouraging and effective in assisting with health goals
  • Availability of comprehensive services within a community health network

Common complaints

  • Reports of poor communication and difficulty reaching staff/getting appointments
  • Concerns regarding the quality of medical procedures and diagnostic care
  • Allegations of unprofessional or dismissive behavior by staff members
  • Complaints about administrative issues, including billing, records, and insurance coverage handling

"This place is amazing! Every time I go every one is so friendly and helpful! Dr Hug is an amazing person that really is helping me stay on track with my goals..."

LocalityBiz user review

"The absolute worst care I've ever had when it came to needing serious medical attention. First they have dropped the ball on several ailments I was having second when they couldn't take from my insurance anymore they wouldn't even help me with medicine."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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