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Clinic Type

Pediatrics

Address

Cadillac, Michigan

Phone

Appointments: (231) 775-9741

Email

Opening Hours

Extended Weekday hours until 8 pm; open on weekend mornings

Telehealth

TeleVisit / Telemedicine available (learn more about TeleVisit; login portal referenced)

Services Offered

  • primary care
  • general medicine
  • internal medicine
  • pediatrics
  • geriatrics
  • minor surgery
  • gynecology
  • social services
  • family-centered healthcare

Team

  • Sergei V. Shumaster, Board Certified by the American Board of Family Medicine — M.D., Physician
  • Elizabeth S. Hicks, Board Certified by the American Osteopathic Board of Family Physicians — D.O., Physician

Insurance & Payment

Languages Spoken

  • English
  • Russian
  • Russian (mentioned in physician bios)

Current Offers

New Patient Offer

FAQs

What are the office hours?

Open 7 Days a Week with extended weekday hours until 8:00 pm; Saturday 8:00 am–1:00 pm; Sunday 9:00 am–Noon.

How can I enroll in the patient portal?

The patient portal is encouraged for communications, renewing prescriptions, reviewing test results, televisits, paying bills, or messaging the doctor.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 1 star (Healthgrades, 1 review)"},reviewCount:{citations:,confidence:
  • Yelp/MapQuest: 3.5 stars (Yelp/MapQuest aggregate)"},reviewCount:{citations:,confidence:
  • Birdeye (Dr. Kevin Anderson)"}}],sampleQuotes:[{quote:{citations:,confidence:: 4.9 stars (Birdeye, Dr. Kevin Anderson)"},reviewCount:{citations:,confidence:

Patients praise

  • High-quality, professional physician care, particularly noted for Dr. Kevin Anderson
  • Positive experiences with bedside manner, listening skills, and thoroughness of some providers
  • Long-standing, established doctor-patient relationships

Common complaints

  • Difficulty scheduling appointments
  • Complaints regarding front desk staff and communication professionalism
  • Instances of being denied as a new patient without clear explanation
  • Errors in prescription management and pharmacy communication

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Family Health Care is a nonprofit healthcare provider founded in 1967 and based in Baldwin, Michigan, with operations including medical, dental, and pharmacy services. The organization serves as a health care employer (about 69 staff) and runs care programs in Cadillac, Michigan, where recent openings include an Information Services Technician and a Patient Care Specialist (LPN, MA, or EMT) to support primary care teams. The group highlights rural and community health focus, practitioner recruitment, and recognition of nursing staff. Contact: main line(s) in Michigan; general inquiries via familyhealthcare.org.

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