Calais Regional Hospital
Critical Access Hospital • Calais, ME
Clinic Type
Critical Access Hospital
Address
24 Hospital Lane, Calais, ME 04619
Phone
(207) 454-7521
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
Payment for pneumonia patients
The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.
Payment for heart failure patients
The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.
Payment for hip/knee replacement patients
The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.
Payment for heart attack patients
The payment for heart attack, heart failure, and pneumonia measures add up all payments made for care starting the day the patient enters the hospital and continuing for the next 30 days. The payment for hip/knee replacement measure adds up payments starting the day the patient enters the hospital and continuing for the next 90 days. This can include payments made to the hospital, doctor's office, skilled nursing facility, hospice, as well as patient copayments made during this time. Payments can be from Medicare, other health insurers, or the patients themselves.
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.6 out of 5 stars (7 reviews)
- Birdeye/Google: 3 out of 5 stars (2 reviews (Birdeye))
Patients praise
- Some staff members described as kind and professional
- Positive experiences with specific, serious medical conditions
- Some reports of clean facilities and quick service in the emergency department
Common complaints
- Long waiting times for medical attention
- Concerns regarding staff professionalism and rudeness
- Perceived lack of adequate, consistent, or experienced medical staff/doctors
- Difficulty in patient transfer processes to higher levels of care
- Concerns about facility cleanliness and quality of care in the ER
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye (Patient Review)"Took my mom and we have been waiting over 4 hours and she still hasn't seen a doctor. The nurses have been nothing but rude."
— USCompanies.net (Patient Review)"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- This Quaint Town In Maine Is So Affordable, Retirees Say Social Security Is All They Need — Nov 11, 2025
- Calais City Council orders 5 percent spending cut to fight deficit — Jul 10, 2026
- Maine's Underrated City On The Canadian Border Has Historic Charm, Scenic Riverfront Walks, And Natural Wonders — Oct 26, 2025
- This Cute Town Along The U.S.-Canada Border Looks Like It Belongs In A Storybook — Oct 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More critical access hospital clinics in Calais
Calais Community Hospital (Calais, Maine) is a 25-bed critical access hospital with a 24-hour physician-staffed emergency department and swing bed capacity. It offers comprehensive acute and rehabilitation services, including emergency care, family medicine, laboratory, radiology, orthopedics, nursing, rehabilitation, pain management, podiatry, respiratory care, and nutrition services. The organization operates as a small public hospital with about 24 employees and annual revenue in the $25–50 million range. It serves the Calais area with multiple Maine locations and is led by executive staff including a CFO and directors for rehabilitation services.
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