Our History - Calais Community Hospital
Critical Access Hospital • Calais, ME
About
Calais Community Hospital (Calais, Maine) is a 25-bed critical access hospital with a 24-hour physician-staffed emergency department and swing bed capacity. It offers comprehensive acute and rehabilitation services, including emergency care, family medicine, laboratory, radiology, orthopedics, nursing, rehabilitation, pain management, podiatry, respiratory care, and nutrition services. The organization operates as a small public hospital with about 24 employees and annual revenue in the $25–50 million range. It serves the Calais area with multiple Maine locations and is led by executive staff including a CFO and directors for rehabilitation services.
Clinic Type
Critical Access Hospital
Address
24 Hospital Ln, Calais, Maine 04619, US
Phone
+12074547521
molly.fletcher@calaishospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24-hour physician staffed emergency department
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.6 out of 5 stars (7 reviews)
- Birdeye (Emergency Room): 3 out of 5 stars (2 reviews)
Patients praise
- positive experiences in the emergency room regarding kindness and professionalism of staff
- praise for clean facilities and quick service in some instances
Common complaints
- concerns regarding inconsistent or substandard care
- staffing challenges, including the use of traveling staff
- difficulties in transferring patients to higher levels of care due to distance
- perceived lack of depth in physician expertise
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye review (Emergency Room)"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- Washington County Hospital’s CCMAIT Program Proves to be a Huge Success – Down East Community Hospital — Oct 28, 2025
- This Quaint Town In Maine Is So Affordable, Retirees Say Social Security Is All They Need — Nov 11, 2025
- Three bold Confederate raiders walked into a Calais bank – Maine at War — Mar 11, 2026
- Two countries, — Aug 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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