Calais - St Croix Regional Family Health Center
Family Medicine • Calais, ME • Since 1991
About
Summary: The St. Croix Regional Family Health Center (SCRFHC) is a nonprofit Federally Qualified Community Health Center offering healthcare since 1991. It operates as a private nonprofit and provides care on a sliding scale—no one is denied services due to inability to pay, with discounts based on family size and income. SCRFHC has five offices in the United States, including a location in Calais, Maine (Calais address: 5 Lowell St, Suite 4, Calais, ME 04619). Headquarters are in Princeton, Maine. The center emphasizes accessible, low-cost care and serves as a community health resource in the region.
Clinic Type
Family Medicine
Address
5 Lowell Street, Calais, ME 04619
Phone
207-796-5503
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
Become a New Patient
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 3.9 (9 reviews)
- WebMD (Doctor reviews): 1 rating with 1 review (rating value not shown in snippet) (1 review)
Patients praise
- Staff and doctors described as professional, courteous, friendly, and attentive
- Facility described as clean/well-maintained and welcoming
- Patients mention doctors listen to concerns, explain clearly, and provide thorough care
- Some feedback highlights efficiency (quick check-ins) and help with records
- Good care for specific procedures mentioned (e.g., minimal discomfort)
Common complaints
- Concerns about barriers to seeing providers (e.g., nurse response about needing to be an existing patient/records)
- Some reviewers mention delays related to appointment scheduling
"“My experience at this health center was fantastic. The doctors and staff were very professional and courteous… The facilities were clean and well-maintained.”"
— Trustburn review snippet"“Customer feedback indicates that St. Croix Regional Family Health Center consistently delivers compassionate and professional healthcare experiences… Many patients praise the friendly… staff… [and] quick check-ins.”"
— Wheree.com summary of customer feedback (June 2026 updated)"“When trying to get into see a doctor today, this is the results from the nurse… ‘If you are not a patient as this facility, we cannot see you as we would need your medical records’.”"
— WebMD doctor practice review (Feb 23, 2023)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Eastport and St. Croix health centers to merge, add services — Feb 27, 2026
- Washington County community health centers announce merger | newscentermaine.com — Feb 27, 2026
- Washington County healthcare companies announce merger — Feb 27, 2026
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- This Quaint Town In Maine Is So Affordable, Retirees Say Social Security Is All They Need — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Calais
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
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