Calais Community Hospital – Our Health, Our Hospital
Infusion Services • Calais, ME
About
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
Clinic Type
Infusion Services
Address
24 Hospital Ln, Calais, Maine 04619, US
Phone
+12074547521
molly.fletcher@calaishospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.6/5 stars (7 reviews)
- Birdeye (Emergency Room): 3/5 stars (2 reviews)
- Healthgrades: 70% (Patient Experience Rating) (Not explicitly stated)
Patients praise
- efficient and professional service in some emergency room visits
- clean facilities reported by some patients
- documented improvements in safety metrics such as lower infection rates and patient falls
Common complaints
- concerns regarding staffing levels and high turnover of medical professionals
- difficulties in receiving consistent or appropriate care for complex medical needs
- perceived lack of access to higher levels of care in a timely manner
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye (Emergency Room Review)"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health Review"This community has a false sense of security with this hospital and ER... The revolving doctors and understaffed nursing leaves patients without adequate and consistent care."
— Birdeye (Emergency Room Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- First Smart Knee Implant in Maine Performed at Calais Community Hospital – Calais Community Hospital — Jul 28, 2025
- Washington County Hospital’s CCMAIT Program Proves to be a Huge Success – Down East Community Hospital — Oct 28, 2025
- Nurses graduate from new WCCC program — Dec 26, 2025
- Le CH Calais accueille la Journée du Coeur des Femmes - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Aug 8, 2025
- Psychiatrie : un nouvel espace d'apaisement pour les patients - CENTRE HOSPITALIER Dr Jean Eric TECHER Calais — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More infusion services clinics in Calais
Summary: The Infusion Clinic at Down East Community Hospital (DECH) is part of the nonprofit hospital system headquartered in Machias, Maine. DECH, founded in 1964, employs about 62 staff and generates around $31.1 million in annual revenue. The organization has locations in Machias (HQ) and Calais, Maine, with a presence noted in multiple communities along the Downeast region. The Calais location likely houses outpatient infusion services, aligned with DECH’s network of facilities across the area. If you need specifics (hours, services, or appointment instructions) for the Calais Infusion Clinic, please specify and I can pull targeted details.
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