Infusion Clinic - Down East Community Hospital
Infusion Services • Calais, ME • Since 1964
About
Summary: The Infusion Clinic at Down East Community Hospital (DECH) is part of the nonprofit hospital system headquartered in Machias, Maine. DECH, founded in 1964, employs about 62 staff and generates around $31.1 million in annual revenue. The organization has locations in Machias (HQ) and Calais, Maine, with a presence noted in multiple communities along the Downeast region. The Calais location likely houses outpatient infusion services, aligned with DECH’s network of facilities across the area. If you need specifics (hours, services, or appointment instructions) for the Calais Infusion Clinic, please specify and I can pull targeted details.
Clinic Type
Infusion Services
Address
Down East Community Hospital Infusion Clinic, 295 Main Street, Machias, ME 04654
Phone
255-0276
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided by the Infusion Clinic?
Infusion clinic services including chemotherapy support drugs and intravenous medication administration or intravenous fluid therapy.
Who staffs the Infusion Clinic?
A trained and caring staff in the Out Patient Infusion Clinic, including a registered nurse who administers IV treatments and a pharmacy that provides the medications.
Is a physician’s referral required?
Yes, a physician’s referral is necessary to begin receiving services.
How is the treatment plan determined?
A nurse works with the physician, patient and family to identify needs and outline a course of treatment, which could be a one-time treatment or a series of treatments.
How can I schedule an appointment?
Appointments may be made by calling 255-0276.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.1 out of 5 stars (based on 89 reviews) (89 reviews)
- WebMD: 1 out of 5 stars (based on 1 review) (1 review)
Patients praise
- staff praised for being professional, friendly, and dedicated in patient care settings
- availability of specialized infusion services for chronic conditions in the region
- ongoing efforts to invest in facility infrastructure and expand services
Common complaints
- general concerns regarding hospital staffing, management, and work environment voiced by nursing staff union members
- past complaints about nurse-to-patient ratios and reliance on traveling staff
- isolated negative public review citing dissatisfaction with hospital administrative coordination
"A Special thank you to all the staff at Down East Community hospital... everyone went above and beyond!"
— Birdeye (Review)"Terrible I've lived in Machias for 10+ years they never have anything together top doctors have quit and started there own practices..."
— WebMD (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- News and Events - Calais Community Hospital — Oct 14, 2025
- February 2026 - Down East Community Hospital — Feb 6, 2026
- Baileyville Medical Center - Calais Community Hospital — Jul 11, 2025
- DECH Employees of the Year 2025 - Down East Community Hospital — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More infusion services clinics in Calais
Calais Community Hospital is a 25-bed critical access hospital in Calais, Maine, offering 24/7 physician‑staffed emergency care and a broad range of acute and related services. Key facilities and services include emergency department, laboratories, radiology, orthopedics, rehabilitation, nursing and case management, pain management, podiatry, respiratory care, surgery, family medicine, and nutrition services. The hospital operates as a public company in the Hospitals and Health Care sector, with an annual revenue in the $25–50 million range and about 24 staff (with recent growth). It lists four office locations in Calais, Maine, and serves swing bed and acute care patients. Contact options include the main phone numbers provided.
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