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Clinic Type

Urgent Care

Address

9718 S. Halsted St., Chicago, IL 60628; Calumet City Clinic; South Holland Clinic; Lansing Clinic (locations per page mentions)

Phone

773-233-4100

Email

kmays1@cchc1.org

Opening Hours

Mon-Fri 8 a.m. – 6 p.m.; Sat 8 a.m. – 2 p.m. (1st and 3rd Saturdays) for Chicago; additional clinic hours per site: Calumet City and South Holland and Lansing as listed in the page excerpt

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Primary medical
  • Dental
  • Pharmacy
  • Behavioral health counseling
  • Housing, shelter and social services
  • Laboratory services
  • Specialty services
  • Ryan White HIV services
  • Community pharmacy
  • Sliding fee discount
  • Patient forms
  • Patient surveys
  • Patient rights and responsibilities

Insurance & Payment

  • Not specified on the provided excerpt; please refer to site for list

Sliding fee scale, Medicaid, Medicare, Private insurance (as applicable), Not specified in the provided excerpt; typical options may include sliding fee discounts as referenced elsewhere on site

Languages Spoken

  • English
  • Spanish
  • Other languages likely available at clinics (not explicitly stated)

FAQs

What services does CCHC provide?

Comprehensive primary medical and dental services, behavioral health, and related community services.

What services are offered at CCHC?

Comprehensive primary medical and dental services; behavioral health counseling; pharmacy and lab services; specialty services; community-based programs.

What are the hours for the Chicago clinic?

Monday + Tuesday 8 a.m. – 6 p.m.; Wednesday 8 a.m. – 7 p.m.; Thursday 9 a.m. – 8 p.m.; Friday 8 a.m. – 5 p.m.; 1st + 3rd Saturday 8 a.m. – 2 p.m.

Where are the other clinics located?

Calumet City Clinic at 364 Torrence Ave., Calumet City, IL 60409; South Holland Clinic at 901 E. Sibley Blvd., South Holland, IL 60473; Lansing Clinic at 2320 Thornton-Lansing Rd., Lansing, IL 60438.

Is there a dental clinic separate from medical services?

Yes, Dental Clinic is available at the Chicago location (9718 S. Halsted St., Chicago, IL 60628) with specific hours.

How can I contact the clinic by phone?

Main phone: (773) 233 – 4100; Dental and Pharmacy lines as listed on the site.

Do they offer home deliveries or pharmacy services?

Community Pharmacy at 9718 S. Halsted St. offers home deliveries and prescription services; phone and hours provided on site.

Awards & Accreditations

  • NCQA Level 3 Patient Centered Medical Home recognition at all three clinic sites
  • IDHS-SUPR licensed to provide Level 1 and 2 outpatient substance use treatment services
  • Health Center Program grantee under 42 U.S.C. 254b; deemed Public Health Service employee under 42 U.S.C. 223(h)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Ingalls Family Care Center): 2.3 out of 5 stars (240 reviews)
  • Rehab.com (Great Heights Family Medicine): 3.67 out of 5 stars (12 reviews)
  • Rehab.com (Calumet Counseling): 3.11 out of 5 stars (19 reviews)

Patients praise

  • knowledgeable and helpful medical professionals
  • thorough examinations and clear explanations
  • empathetic and respectful office staff in some instances
  • efficient service for specific needs such as legal requirements or routine check-ups

Common complaints

  • long wait times
  • unprofessional or rude staff interactions
  • concerns regarding billing practices and cash-only policies
  • perceived lack of care for patient well-being

"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."

— Birdeye review of Ingalls Family Care Center

"Dr. Fatoki who claims to specialize in addiction rehabilitation is nothing more than a greedy doctor he does not take any kind of insurance or Medicaid its a cash only business... how does he expect his clients to get any better?"

— LocalityBiz review of Dr. Adeyemi Fatoki

"I had a pleasant experience in that everyone was professional but kind and mild. It was relatively fast and the doctors explained things to me well."

— LocalityBiz review of Doctors of Optometry

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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