UChicago Medicine at Ingalls - Calumet City
Urgent Care • Calumet City, IL
About
UChicago Medicine Ingalls Memorial is a Hospitals and Health Care provider based in Harvey, IL, now partnered with UChicago Medicine. It operates two U.S. locations (HQ at One Ingalls Drive, Harvey, IL 60426, and a location in Chicago, IL) and has a workforce of about 482 employees. The network emphasizes convenient outpatient centers and a broad scope of services, supported by a skilled medical staff focused on prevention, diagnosis, treatment, and rehabilitation. Aliases include Ingalls Memorial and Ingalls Health System.
Clinic Type
Urgent Care
Address
1600 Torrence Ave., Calumet City, IL 60409
Phone
708-730-1300
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Opening Hours
Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed. Urgent Aid Open 24/7. Lab Monday - Friday: 7 am - 6 pm; Saturday: 7 am - 2 pm; Closed Sundays and Holidays.
Emergency Care
Urgent Care (Open 24/7 for urgent needs)
Services Offered
Insurance & Payment
Languages Spoken
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FAQs
What are the hours of operation?
Monday - Thursday: 7 am - 7 pm; Friday: 7 am - 4 pm; Saturday and Sunday: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 2.3 out of 5 stars (240 reviews)
- Illinois Hospital Report Card: 26% lower than state average for patient recommendation rate
Patients praise
- Some patients found staff friendly in certain instances
- Some patients reported effective treatment or care in isolated cases
- Convenient location
Common complaints
- Long wait times
- Unprofessional, rude, or dismissive staff/nursing behavior
- Concerns regarding quality and adequacy of patient care and assessments
- Communication issues, including difficulty making appointments and being transferred repeatedly
- Allegations of administrative negligence, such as falsified medical records or failure to document vitals
- Specific complaints regarding behavioral health services, including reports of abusive behavior and restrictive practices
"There is nothing urgent about this place. They arrive you on the board to have you waiting hours in the waiting area. Been here four hours just for someone to talk to me for 2 mins. Where is the quality in patient care. Zero Stars!"
— A-Better-Place.com"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UChicago Medicine Ingalls locations offering free mental health screenings in October — Oct 8, 2025
- UChicago Medicine Ingalls to Offer Free Mental Health Screenings in October – The Chicagoland Journal — Oct 2, 2025
- Should You Consider an Intensive Mental Health Outpatient Program if Traditional Therapy Isn’t Enough? - Mental Health Network — Oct 23, 2025
- UChicago Medicine Ingalls locations offering free mental health screenings in October for National Depression and Health Screening Month - HF Chronicle — Oct 3, 2025
- UChicago Medicine invested $1.1 billion in community benefits — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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