
Community Behavioral Health Center
Behavioral Health • Cambridge, MA
Clinic Type
Behavioral Health
Address
Community Behavioral Health Center, CHA Cambridge Hospital, 1493 Cambridge Street, Cambridge, MA
Phone
+1 833-222-2030
support@cambridgepublichealth.zendesk.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24-Hour Access Line: 833-222-2030; Walk-ins welcome
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What is the Community Behavioral Health Center?
A walk-in behavioral health center for people of all ages.
How can I get help right away?
Visit or call the Community Behavioral Health Center; call the 24-hour Access Line at 833-222-2030.
What services does the Community Behavioral Health Center provide?
Walk-in services for people of all ages, including evaluations, medication, peer support, therapy, referrals, and substance use supports.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/General Online Reviews: 1 to 4 stars (based on small, non-representative sample of online reviews) (Limited sample of reviews available online)
Patients praise
- Helpful intake staff in some instances
- Attentive clinicians reported in some visits
- Provides a dedicated, accessible alternative for urgent mental health/substance use needs
- Availability of 24/7 crisis support via phone
Common complaints
- Reports of rude or dismissive intake staff
- Inconsistent quality of care or lack of attention to patient concerns
- Difficulties with long-term follow-up or therapy referrals
- Frustration regarding perceived lack of progress or ineffective outcomes
"Urgent Care psychologist was very attentive my first visit. I can only give four stars because they do not have long term therapists who take my insurance."
— Online review on LocalityBiz"She was more concerned about Christmas vacation than my few questions about addional care. Intake staff was great."
— Online review on LocalityBiz"The woman who checked me in is just plain rude and wouldn't let me finish explaining why I was there."
— Online review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Restoration Center of Greater Lowell Opens to Provide New Community-Based Response to Mental Health and Substance Use Crises | Vinfen Restoration Center of Greater Lowell Opens to Support Behavioral Health Crisis Care — Mar 31, 2026
- Behavioral health urgent care centers available in Massachusetts. – NBC Boston — Jul 6, 2026
- NEW MODEL ENHANCES THE MENTAL HEALTH CONTINUUM OF CARE | Vinfen — Feb 25, 2026
- In Cambridge, a mental health clinician hits the streets with police – NBC Boston — May 15, 2026
- Majority of CARE responses not for mental health - Cambridge Day — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Cambridge
Mental Health Care in Harvard Square is a clinic in Cambridge, MA offering therapy, psychiatry, and medication management through both in-person and telehealth services. The clinic's team includes licensed therapists, board-certified psychiatrists, psychiatric nurse practitioners, and physician assistants serving children, adolescents, and adults. They accept most major insurance plans including Medicaid and Medicare.
LifeStance Health in Cambridge, MA is a full-service mental health clinic at 625 Mt Auburn Street offering psychiatry, therapy, and psychology services. The clinic provides in-person and online appointments with psychiatrists, therapists, psychologists, and nurse practitioners for children, adolescents, adults, and families, treating a wide range of mental health conditions. Services are covered by many insurance plans and available Monday through Friday.
Marshy Hope Family Services is a CARF-accredited outpatient behavioral health clinic in Cambridge, Maryland, licensed by the State of Maryland. The clinic offers psychiatric evaluation, medication management, individual therapy, family therapy, and group therapy. It accepts Medicaid, Medicare, BlueCross/BlueShield, Magellan, United Behavioral Health, Aetna, Claimsbridge, and Cigna, with sliding scale fees available based on income.
Dorchester County Health Department in Cambridge, MD is the public health agency for Dorchester County and part of the Maryland Department of Health. It supports behavioral health services through the county government, with programs and staffing focused on counseling, social work, and community resilience. Recent updates highlight funding opportunities, community vaccine access, and staffing roles in behavioral health and related programs.
UM Shore Behavioral Health – Intensive Outpatient Program is a mental health clinic located in Cambridge, Maryland, offering group-based therapy and individual or family sessions. The program provides a multi-disciplinary approach to mental health disorders for patients requiring a higher level of care than typical outpatient therapy, with group sessions meeting Monday, Tuesday, and Thursday mornings, and intake appointments and individual sessions available Wednesday and Friday.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other behavioral health clinics in Cambridge, or search the full directory by insurance, ratings, and more.