Urology - Cambridge Health Alliance
Urology • Cambridge, MA • Since 1996
About
Summary: - Cambridge Health Alliance (CHA) is a nonprofit healthcare system and Harvard teaching hospital serving Cambridge, Somerville, and metro-north communities north of Boston. - Services include primary care, specialty care, and mental health/substance use services, with two acute care hospitals and multiple practice locations. - Urology is among CHA’s medical specialties; details on specific urology services or departments are not provided in the extract. - CHA is affiliated with Harvard Medical School and Tufts University School of Medicine; emergency care is available 24/7 at two locations. - Key locations include 1493 Cambridge Street, Cambridge, MA (HQ), plus Somerville and Everett offices; main contact: 617-665-1000. If you’re specifically seeking urology care, you may want to contact CHA directly or visit their site challiance.org to confirm urology services, providers, and appointment options at Cambridge locations.
Clinic Type
Urology
Address
1493 Cambridge Street Cambridge, MA 02139; 33 Tower Street Somerville, MA 02143
Phone
617-665-2555
webmaster@challiance.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What conditions do you treat in urology?
We are experts in kidney stones, trouble urinating or holding urine (leaking), prostate cancer, and many other conditions.
Where are CHA urology services located?
CHA Cambridge Hospital and CHA Somerville Campus.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Urology specific): 2/5 (based on 9 patient experience ratings for urologists) (9)
- Momentary / CMS HCAHPS: 3/5 (overall hospital) (410 (CMS HCAHPS surveys))
- RateMDs (Hospital): 1.5/5 (7)
- Yelp (Hospital): 1.9/5 (80)
Patients praise
- Professional and knowledgeable care from some individual urologists
- Generally perceived as fine for routine medical needs and general specialty care
- Staff noted as attentive and professional in some urological service contexts
Common complaints
- Reports of administrative issues such as forgotten test orders or long appointment wait times
- Mixed bedside manner experiences with individual urologists, ranging from condescending to professional
- Concerns regarding perceived lack of thoroughness or focus on research over patient care in specific instances
"urology staff on one occasion forgot to order a test, and on another [there were issues]"
— Reddit (r/boston)"Dr. Liou is really professional and knowledgeable and explains everything that he’s doing and takes as much time as he needs to talk to you and has really good bedside manner"
— Unilocal review"This was such an unprofessional workplace with a lack of consideration for its patients. Never again..."
— Healthgrades review of a CHA urologistSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cambridge Health Alliance Program - Freida — Feb 19, 2026
- CHA One Cabot Care Center opens new procedure suite - LinkedIn — Sep 12, 2025
- Surgical Technologist - Operating Room - 7a-530p - CHA Careers — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Cambridge
Summary: - Mount Auburn Hospital is a Harvard Medical School teaching hospital in Cambridge, MA (founded 1886), committed to patient-centered, convenient care for Cambridge and surrounding communities. - It is a fully accredited nonprofit, private hospital affiliated with Harvard Medical School, and a member of major hospital associations. - Contact and location: 330 Mount Auburn Street, Cambridge, MA 02138; main phone numbers 617-492-3500, 617-499-5422. - Executive leadership includes Chief Medical Officer and department heads; a range of clinical and support roles are listed (examples: ED Quality, GI, Outpatient Psychiatry, Nursing leadership). - Notable for a broad service scope as a teaching hospital with multiple locations (4 offices in the U.S.; HQ in Cambridge). - If you’re specifically seeking urology services at Mount Auburn Hospital, this summary confirms the hospital’s general profile and that it operates as a comprehensive, Harvard-affiliated adult care facility, but this excerpt does not provide detailed information on urology services, specialties, or physicians. For urology-specific details (providers, clinics, appointment scheduling), please check the Mount Auburn Hospital urology page or contact the hospital directly.
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